About Company
Standard Lesotho Bank is a leading financial services institution in Lesotho, deeply committed to fostering economic growth and empowering communities across the nation. With a rich history of serving the Basotho people, we offer a comprehensive suite of banking products and services tailored for individuals, businesses, and corporate clients. Our mission is to drive Lesotho’s economic progress by providing innovative financial solutions, delivering exceptional client experiences, and maintaining the highest standards of integrity and service. We pride ourselves on our strong values, ethical practices, and a vibrant culture that values diversity, inclusion, and continuous learning for our employees. Joining Standard Lesotho Bank means becoming part of a forward-thinking team dedicated to making a tangible difference in the lives of our clients and the broader community. We are committed to nurturing talent, fostering professional growth, and creating a workplace where every employee feels valued and empowered to achieve their full potential. Our presence in key areas across Lesotho ensures accessibility and support for our diverse customer base, solidifying our position as a trusted financial partner.
Job Description
Are you a highly organized, proactive, and detail-oriented individual looking for an immediate opportunity to kickstart or advance your career in a dynamic office environment? Standard Lesotho Bank is seeking a dedicated Office Staff member to join our bustling Ha Bojo branch in Teyateyaneng. This full-time, on-site role is absolutely pivotal to ensuring the smooth and efficient operation of our branch, providing essential support to various departmental functions, and significantly contributing to our unwavering commitment to delivering excellent customer service. As an Office Staff member, you will be the backbone of our daily administrative tasks, playing a crucial role in maintaining an organized, productive, and welcoming workspace. You will handle a diverse range of duties, from meticulously managing office supplies and assisting with critical documentation to providing comprehensive administrative support to team members across different departments. This position offers a fantastic opportunity to gain invaluable hands-on experience within the demanding yet rewarding banking sector, work alongside experienced and dedicated professionals, and develop a broad skill set that is essential for long-term career progression within the financial industry. We are specifically looking for someone who can hit the ground running, demonstrating strong initiative, an eagerness to learn, and an consistently positive attitude. If you thrive in a collaborative setting, possess excellent communication skills, are meticulous in your work, and are ready to contribute meaningfully to a reputable and established financial institution, we strongly encourage you to apply. Your contribution will directly impact our operational efficiency and our ability to serve our valued clients effectively and seamlessly. We believe in nurturing talent and providing a supportive environment where our employees can grow, excel, and truly make a difference.
Key Responsibilities
- Manage and meticulously organize office documents, files, and records, ensuring easy retrieval and strict compliance with internal policies and regulatory standards.
- Handle all incoming and outgoing correspondence, including physical mail, emails, and phone calls, directing them to the appropriate personnel promptly and professionally.
- Maintain an accurate office supplies inventory, efficiently place orders when necessary, and ensure the continuous availability of essential materials.
- Assist in scheduling appointments, coordinating meetings, and meticulously managing calendars for team members as required.
- Provide comprehensive administrative support to various departments, including precise data entry, thorough report generation, and compelling presentation preparation.
- Efficiently operate and maintain office equipment such as photocopiers, scanners, printers, and fax machines.
- Ensure the consistent cleanliness, tidiness, and organization of all office common areas, including the reception, meeting rooms, and break areas.
- Assist with customer inquiries, provide general information, and courteously direct visitors to the relevant departments with utmost professionalism.
- Support the logistics and coordination for internal events, workshops, training sessions, and team-building activities.
- Perform other ad-hoc administrative duties and special projects as assigned by management, demonstrating flexibility and a willingness to assist.
Required Skills
- Proven experience in an administrative or general office support role (minimum 1 year).
- Excellent organizational skills with a strong ability to manage multiple tasks and priorities effectively.
- Exceptional verbal and written communication abilities in both English and Sesotho.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) with a solid understanding of basic computer operations.
- High level of accuracy and meticulous attention to detail in all tasks.
- Ability to work independently with minimal supervision and collaboratively as an integral part of a team.
- Strong problem-solving skills and a proactive, solutions-oriented approach.
- Demonstrated ability to handle confidential information with utmost discretion and integrity.
Preferred Qualifications
- A diploma or certificate in Office Administration, Business Management, or a closely related field.
- Previous experience working within the banking or financial services industry.
- Familiarity with modern office management software and enterprise systems.
- A demonstrable passion for continuous learning and professional development.
- Experience working in a fast-paced, client-focused, and high-volume environment.
Perks & Benefits
- Competitive monthly salary commensurate with experience and qualifications.
- Comprehensive health insurance package for you and your dependents.
- Generous paid time off, including annual leave and public holidays.
- Abundant opportunities for professional development, training, and career growth within a leading financial institution.
- Access to exclusive employee banking benefits and services.
- A supportive, inclusive, and collaborative work environment.
- Annual performance bonuses based on individual and company performance.
- Contributions to a secure retirement savings plan.
- Employee wellness programs and initiatives.
How to Apply
Interested candidates who meet the above criteria are strongly encouraged to apply immediately. Please click on the application link below to submit your detailed Curriculum Vitae (CV) and a compelling cover letter outlining your suitability for this role. Ensure your application clearly highlights your administrative experience, relevant skills, and why you are interested in joining Standard Lesotho Bank in Ha Bojo, Teyateyaneng. We appreciate all applications, but please note that only shortlisted candidates will be contacted for an interview.