About Company
Empowering the next generation of care leaders is at the heart of Career.zycto’s mission. We’re dedicated to sourcing exceptional talent for the vital care and hospitality sectors, partnering with organizations committed to enriching lives. For an entry-level Hospitality Care Supervisor, this means stepping into roles that offer robust training, mentorship, and a genuine pathway for career progression. We facilitate connections with environments where your empathetic approach and natural leadership abilities can truly flourish, ensuring you contribute significantly from day one. Build your foundational career with us, where your dedication to service is recognized and rewarded.
Job Description
Are you ready to embark on a fulfilling career where your passion for service meets the critical need for compassionate care? Career.zycto is excited to announce an exceptional opportunity for an Entry-Level Hospitality Care Supervisor to join one of our esteemed partners in Tang Hall, York. This isn’t just a job; it’s a launchpad for your leadership journey within a supportive environment dedicated to enhancing the daily lives of residents and guests. We’re seeking enthusiastic individuals with a natural aptitude for hospitality and a genuine desire to make a difference, even if you’re just starting your professional path.
As a Hospitality Care Supervisor, you will play a pivotal role ensuring the smooth operation of daily services, upholding the highest standards of hospitality, and assisting with care activity coordination. You’ll be the friendly face residents and their families rely on, a dependable presence contributing to a warm, welcoming, and safe atmosphere. While entry-level, this role offers robust training and mentorship, equipping you with essential skills to supervise a small team, manage schedules, and contribute to care planning under senior guidance. Daily tasks involve overseeing front-of-house, ensuring common areas are immaculate, coordinating resident activities, and serving as the first point of contact for routine inquiries, always with a person-centered approach.
This position is ideal for someone with innate organizational skills, excellent communication abilities, and an unwavering commitment to dignity and respect. You will foster a positive culture, ensuring all interactions reflect our values of empathy, integrity, and excellence. You’ll learn to identify improvement areas, implement feedback, and contribute to creating memorable experiences for everyone under our care. This role provides a unique blend of customer service excellence, team leadership development, and exposure to professional care standards, making it an invaluable step for aspiring health and social care management careers.
Join a team where your initiative is valued, and your growth prioritized. Career.zycto and its partners are committed to continuous professional development, offering clear pathways for advancement. If you’re eager to build a foundational career in a sector that truly impacts lives, possess a proactive attitude, and are ready to learn and lead, we encourage you to apply. Discover how your compassionate spirit and organizational talent can thrive in a dynamic, supportive setting in York. Your journey towards becoming a key leader in hospitality care starts now!
Key Responsibilities
- Assist in the supervision and coordination of daily hospitality and care activities.
- Ensure high standards of cleanliness, safety, and comfort in common areas and resident environments.
- Serve as a primary point of contact for residents, families, and visitors, addressing inquiries with professionalism and empathy.
- Support the planning and execution of resident social and recreational activities.
- Contribute to team scheduling and task allocation under the guidance of senior staff.
- Monitor service delivery and identify opportunities for continuous improvement.
- Adhere to all health, safety, and care regulations and company policies.
- Provide mentorship and support to junior care staff and volunteers.
- Document and report any concerns or incidents promptly and accurately.
Required Skills
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities.
- A genuine passion for hospitality and compassionate care.
- Ability to work effectively both independently and as part of a team.
- Basic computer proficiency for administrative tasks.
- Proactive and enthusiastic approach to learning and taking initiative.
- Demonstrated empathy, patience, and a respectful attitude towards others.
Preferred Qualifications
- Previous experience in a customer service or hospitality role (volunteer or paid).
- Any relevant qualifications in hospitality, health & social care, or a related field (e.g., NVQ Level 2).
- Understanding of person-centred care principles.
- First Aid certification.
Perks & Benefits
- Comprehensive induction and ongoing professional development training.
- Mentorship program with experienced supervisors.
- Clear pathways for career progression within the care and hospitality sectors.
- Competitive salary and pension scheme.
- Employee assistance program.
- Generous holiday allowance.
- Supportive and collaborative team environment.
How to Apply
Eager to make a difference? Apply directly through the provided link below. Please ensure your CV and a brief cover letter outlining your interest in this entry-level supervisory role are ready for submission. We look forward to hearing from you!
