About Company
Career.zycto empowers individuals to build impactful careers in residential care. We pride ourselves on cultivating a supportive and dynamic environment where leadership thrives. For a Senior Residential Lead Coordinator, our commitment to ongoing professional development, including specialized training, ensures you’re always equipped to deliver exceptional care. Join us and shape the future of community support, making a tangible difference in the lives of those we serve, while advancing your own expertise within a values-driven team in Hambleton, Selby.
Job Description
Are you a compassionate and experienced professional looking to take the next step in your career within residential care? Career.zycto is seeking a dedicated Senior Residential Lead Coordinator to join our vibrant team in Hambleton, Selby. This is a pivotal role for an individual passionate about making a real difference in residents’ lives, providing leadership, and ensuring the smooth, person-centred delivery of care within our supportive environment. We understand that even the most experienced professionals benefit from continuous growth, which is why comprehensive training will be provided to enhance your existing skills and introduce you to our specific operational standards and care philosophies.
As a Senior Residential Lead Coordinator, you will be instrumental in overseeing daily operations, leading a team of care professionals, and acting as a primary point of contact for residents, their families, and external stakeholders. You will champion best practices, ensuring that all care plans are meticulously followed and adapted to meet evolving needs, promoting independence, dignity, and choice. This role demands a proactive approach to problem-solving, a keen eye for detail, and an unwavering commitment to maintaining high standards of safety and well-being. You will play a crucial part in fostering a positive and engaging atmosphere for both residents and staff, embodying the values of respect, integrity, and excellence that define Career.zycto. If you’re ready to inspire a team, elevate care standards, and embark on a rewarding journey with ample opportunities for professional development, we encourage you to apply.
Key Responsibilities
- Lead, mentor, and supervise a team of residential care staff, fostering a positive and collaborative work environment.
- Oversee the day-to-day operations of the residential unit, ensuring compliance with all regulatory requirements and company policies.
- Develop, implement, and monitor individualised care plans in conjunction with residents, families, and healthcare professionals.
- Act as a primary point of contact for residents and their families, addressing concerns and ensuring effective communication.
- Conduct regular quality assurance checks and audits to maintain high standards of care and service delivery.
- Manage staff rotas, allocate duties, and ensure adequate staffing levels at all times.
- Facilitate and participate in ongoing training and development sessions for staff, including the training provided by Career.zycto.
- Handle critical incidents and emergencies in a calm and professional manner, implementing appropriate protocols.
- Maintain accurate and up-to-date records, ensuring confidentiality and data protection compliance.
- Promote resident independence, choice, and dignity in all aspects of daily living.
Required Skills
- Minimum of 4 years experience in a residential care setting, with at least 2 years in a supervisory or leadership role.
- Excellent communication and interpersonal skills, capable of interacting effectively with residents, families, and staff.
- Proven ability to lead, motivate, and manage a team.
- Strong organisational and time management skills, with the ability to prioritise effectively.
- Sound understanding of care standards, safeguarding procedures, and relevant legislation (e.g., CQC regulations in the UK).
- Proficiency in record-keeping and incident reporting.
- Empathetic and compassionate approach to care.
Preferred Qualifications
- NVQ Level 3 in Health and Social Care or equivalent.
- First Aid certification.
- Experience with person-centred care planning software.
- Full UK driving licence and access to a vehicle.
Perks & Benefits
- Comprehensive training and continuous professional development opportunities.
- Generous holiday allowance.
- Company pension scheme.
- Employee assistance program for personal and professional support.
- Career progression opportunities within a growing organisation.
- Supportive and collaborative team environment.
- Free on-site parking.
How to Apply
Ready to lead and inspire in a rewarding environment? Click the application link below to submit your CV and a cover letter outlining your experience and why you are the ideal candidate for the Senior Residential Lead Coordinator role at Career.zycto. We look forward to hearing from you!
