About Company
Lancet Laboratories is a leading pathology laboratory service provider operating throughout Africa. With a strong commitment to diagnostic excellence and patient care, we offer a comprehensive range of laboratory investigations and health screening services. Our extensive network of laboratories and collection points ensures convenient access to quality healthcare for communities across the continent. At Lancet, we pride ourselves on our advanced technology, stringent quality control, and a team of dedicated professionals who are passionate about making a difference in healthcare. We foster an environment of continuous learning and professional growth, empowering our staff to contribute to our mission of delivering accurate, reliable, and timely diagnostic results.
Job Description
We are seeking a highly skilled and compassionate Phlebotomist to join our dynamic team in East London, Eastern Cape. As a Phlebotomist at Lancet Laboratories, you will play a critical role in the diagnostic process by expertly collecting blood samples from patients of all ages, ensuring accuracy, patient comfort, and adherence to strict safety and quality protocols. This position requires an individual with exceptional technical proficiency in venipuncture, a meticulous approach to sample handling, and outstanding interpersonal skills to interact with patients from diverse backgrounds. You will be instrumental in maintaining the integrity of samples, accurate patient identification, and providing a reassuring experience during blood collection procedures. This is an exciting opportunity to contribute to a renowned healthcare institution known for its commitment to excellence and patient-centered care.
Key Responsibilities
- Perform venipuncture, capillary punctures, and other specimen collection procedures with precision and care for patients of all ages, including infants, children, adults, and geriatric patients.
- Accurately identify patients and label specimens according to established laboratory protocols to ensure patient safety and sample integrity.
- Maintain a sterile and organized work environment, adhering strictly to infection control and safety guidelines.
- Provide clear and compassionate communication to patients, explaining procedures and addressing any concerns to ensure a positive patient experience.
- Process and prepare collected specimens for transport to the laboratory, ensuring proper storage conditions and documentation.
- Maintain accurate records of all phlebotomy procedures, including patient demographics, tests ordered, and specimens collected.
- Monitor and maintain phlebotomy supplies, ensuring adequate stock levels and proper storage.
- Troubleshoot issues related to specimen collection and patient identification, escalating complex cases to supervisory staff when necessary.
- Adhere to all relevant regulatory standards, including those pertaining to HIPAA/POPIA and laboratory accreditation.
- Participate in continuous professional development and training to stay updated with best practices in phlebotomy and laboratory procedures.
Required Skills
- Proven expertise in venipuncture and capillary blood collection techniques.
- Excellent patient identification and specimen labeling skills.
- Strong understanding of sterile techniques and infection control procedures.
- Exceptional communication and interpersonal skills, with a patient-first approach.
- Meticulous attention to detail and accuracy.
- Ability to work effectively under pressure in a fast-paced environment.
- Proficiency in basic computer applications for data entry and record-keeping.
- Compassion, empathy, and a professional demeanor.
- Ability to handle challenging patient situations with calm and professionalism.
Preferred Qualifications
- Accreditation or certification from a recognized phlebotomy program (e.g., HPCSA in South Africa, or similar international certification).
- Experience with various patient populations, including pediatric and geriatric patients.
- Knowledge of medical terminology and laboratory testing procedures.
- Familiarity with laboratory information systems (LIS).
Perks & Benefits
- Competitive salary package.
- Comprehensive medical aid contributions.
- Provident/pension fund contributions.
- Generous paid time off and sick leave.
- Opportunities for professional development and continuous training.
- Employee wellness programs.
- Supportive and collaborative work environment.
How to Apply
Interested candidates are invited to submit their detailed CV and a cover letter outlining their suitability for this role. Please ensure your application highlights your phlebotomy experience, technical skills, and commitment to patient care. All applications must be submitted via the official application link provided below. We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Please click on the link below to apply for the job.