About Company
Kilifi Bay Beach Resort is a jewel nestled along the pristine shores of Kilifi, Kenya, offering an unparalleled blend of natural beauty, luxurious comfort, and genuine hospitality. With a steadfast commitment to delivering exceptional guest experiences, our resort is renowned for its breathtaking ocean views, lush tropical gardens, and a vibrant, welcoming atmosphere. We believe that our success stems directly from the passion and dedication of our team members. We foster a culture of respect, continuous growth, and professional excellence, ensuring that every individual feels valued, supported, and empowered to contribute to our shared vision. Joining Kilifi Bay Beach Resort means becoming part of a family that is dedicated to creating memorable moments for both our guests and our employees in a dynamic, inclusive, and supportive environment. Our mission is to provide an unforgettable stay for our visitors while nurturing a thriving workplace for our staff.
Job Description
Are you a passionate and detail-oriented HR professional looking to make a significant impact in the vibrant hospitality industry? Kilifi Bay Beach Resort is seeking an enthusiastic and experienced Human Resource Officer to join our dynamic team in Kilifi County, Kenya. This full-time, on-site role is pivotal in ensuring the smooth and effective operation of our human resources department, supporting our greatest asset – our people. As a Human Resource Officer, you will be instrumental in implementing HR policies and procedures, managing employee relations, overseeing recruitment and onboarding processes, and ensuring compliance with labor laws and internal regulations. You will serve as a primary point of contact for employees regarding HR-related queries, fostering a positive work environment, and contributing to the overall strategic objectives of the resort. Your role will involve a blend of administrative tasks, employee engagement initiatives, and strategic support to department heads. This is an exciting opportunity for an individual who thrives in a fast-paced environment, possesses excellent interpersonal skills, and is dedicated to nurturing talent and promoting a culture of excellence and respect. We are looking for someone who can champion employee well-being, contribute to robust talent management strategies, and uphold the high standards of Kilifi Bay Beach Resort, ensuring that our team members are as satisfied and engaged as our guests.
Key Responsibilities
- Manage the full recruitment lifecycle, including job posting, screening, interviewing, and selection of candidates.
- Conduct comprehensive onboarding programs for new employees, ensuring a smooth integration into the resort team.
- Administer employee benefits programs, prepare payroll inputs, and maintain accurate HR records and databases.
- Handle employee relations, including grievance resolution, disciplinary actions, and performance management processes.
- Ensure strict compliance with Kenyan labor laws, occupational health and safety regulations, and internal company policies.
- Coordinate and facilitate training and development initiatives to enhance staff skills, career progression, and succession planning.
- Prepare and analyze HR reports, metrics, and data to support informed decision-making and continuously improve HR effectiveness.
- Assist in the development and implementation of HR policies and procedures specifically tailored to the unique demands of the hospitality sector.
- Promote a positive work environment and foster strong employee morale through various engagement and recognition activities.
- Act as a trusted advisor and confidential resource to both management and employees on all HR-related matters.
Required Skills
- Proficiency in HR Information Systems (HRIS) and advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
- In-depth knowledge and practical application of Kenyan labor laws and employment regulations.
- Exceptional written and verbal communication, negotiation, and interpersonal skills.
- Strong organizational abilities, meticulous attention to detail, and effective time management.
- Demonstrated problem-solving and conflict resolution skills with a calm and professional demeanor.
- Ability to maintain utmost confidentiality and handle sensitive information with integrity and discretion.
- Proven ability to work both independently with minimal supervision and collaboratively as part of a diverse team.
Preferred Qualifications
- A Bachelor's degree in Human Resources Management, Business Administration, or a closely related field.
- Professional certification in Human Resources (e.g., IHRM, CHRP).
- At least 3 years of progressive HR experience, preferably within the hospitality or tourism industry.
- Familiarity with modern performance management systems and talent development programs.
Perks & Benefits
- Competitive salary package commensurate with experience and qualifications.
- Comprehensive health insurance coverage.
- Excellent opportunities for professional development, training, and career advancement within the resort.
- Generous annual leave and sick leave policies.
- Employee discounts on resort services, accommodation, and dining.
- A supportive, inclusive, and collaborative work environment.
- Complimentary meals during working hours.
How to Apply
To embark on this exciting career journey with Kilifi Bay Beach Resort, please click on the application link below to submit your detailed CV and a compelling cover letter outlining your relevant experience, key achievements, and why you are the ideal candidate for this pivotal Human Resource Officer role. We look forward to reviewing your application and potentially welcoming you to our dedicated team!