About Company
NMB Bank Plc is one of Tanzania’s largest and most profitable banks, with a proud history spanning over two decades. We are a leading financial institution dedicated to empowering individuals, businesses, and communities across the nation through innovative and accessible banking solutions. With an extensive network of branches and ATMs, and a rapidly expanding digital footprint, NMB is at the forefront of financial inclusion and technological advancement in Tanzania. Our commitment extends beyond banking; we actively invest in our employees’ growth, foster a culture of innovation, and contribute significantly to social and economic development. We believe in harnessing local talent to build world-class products and services. Join NMB Bank and be a part of a dynamic team shaping the future of banking in East Africa, making a tangible impact on the lives of millions.
Job Description
As a Lead Product Designer at NMB Bank Plc, you will play a pivotal role in shaping the user experience and visual design of our cutting-edge digital products. You will lead a team of talented designers, guiding them through the entire product lifecycle from conceptualization to launch and iteration. This position requires a visionary leader who can inspire and mentor, while also maintaining a hands-on approach to design. You will be instrumental in translating complex business requirements into intuitive, engaging, and aesthetically pleasing user interfaces that meet the needs of our diverse customer base. Your work will directly impact millions of users, contributing to NMB’s mission of providing accessible and seamless financial services. We are looking for someone who thrives in a fast-paced environment, possesses strong problem-solving skills, and is passionate about creating impactful digital solutions. You will champion user-centered design principles, advocate for the customer, and collaborate closely with cross-functional teams including product management, engineering, and marketing to deliver exceptional product experiences. This role offers the opportunity to drive significant change and innovation within Tanzania’s banking sector.
Key Responsibilities
- Lead and mentor a team of product designers, fostering a culture of creativity, collaboration, and continuous improvement.
- Define and drive the overall design strategy and vision for key digital products, ensuring alignment with business goals and user needs.
- Conduct comprehensive user research, usability testing, and data analysis to inform design decisions and validate hypotheses.
- Translate insights into user flows, wireframes, prototypes, and high-fidelity mockups for various platforms (web, mobile).
- Develop and maintain a robust design system, ensuring consistency, scalability, and efficiency across all products.
- Collaborate closely with product managers, engineers, and other stakeholders throughout the product development lifecycle.
- Present design concepts, rationale, and prototypes to stakeholders, effectively communicating design solutions and incorporating feedback.
- Stay abreast of industry trends, emerging technologies, and best practices in UX/UI design, and integrate them into our design processes.
- Facilitate design sprints and workshops to generate innovative ideas and solve complex design challenges.
- Advocate for user-centered design best practices and cultivate a design-thinking mindset within the broader organization.
Required Skills
- Proven experience (minimum 6 years) as a Lead Product Designer or similar senior UX/UI role.
- Strong portfolio showcasing a breadth of digital product design work, including user experience, interaction design, and visual design.
- Expert proficiency with industry-standard design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.
- Extensive experience with user-centered design methodologies, including user research, usability testing, and persona development.
- Solid understanding of front-end development technologies (HTML, CSS, JavaScript) and their impact on design.
- Exceptional communication, presentation, and interpersonal skills.
- Ability to lead, mentor, and inspire a design team.
- Experience working in an Agile/Scrum development environment.
- Strong critical thinking and problem-solving abilities.
Preferred Qualifications
- Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field.
- Experience in the financial services or fintech industry.
- Familiarity with motion design principles and tools.
- Experience contributing to or managing a design system at scale.
- Certifications in UX/UI design or Agile methodologies.
- Fluency in Swahili is an advantage.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health insurance coverage for you and your dependents.
- Generous paid time off, including annual leave and public holidays.
- Opportunities for professional development, training, and certifications to advance your career.
- A vibrant, inclusive, and collaborative work environment.
- Employee banking benefits and preferential rates.
- Contribution to a leading financial institution actively impacting national development and digital transformation.
- Modern office facilities with a focus on employee well-being.
How to Apply
Interested candidates are invited to apply by clicking the application link below. Please ensure your resume and portfolio are up-to-date and reflect your most relevant experience. Only shortlisted candidates will be contacted for an interview. We look forward to reviewing your application!