About Company
CRDB Bank Plc is one of Tanzania’s largest and most reputable financial institutions, with a rich history spanning decades. Established with a vision to foster economic growth and provide comprehensive banking solutions, CRDB Bank has grown into a leading universal bank, serving millions of individuals, small and medium enterprises, and large corporations across Tanzania and beyond. With a robust network of branches and ATMs, a commitment to digital innovation, and a strong focus on community development, we are dedicated to delivering exceptional value to our customers, shareholders, and employees. Our success is built on a foundation of integrity, customer-centricity, and a dynamic work environment that encourages growth and excellence. We pride ourselves on being an employer of choice, offering a diverse and inclusive workplace where talent is nurtured and celebrated. Join a team where your contributions directly impact the financial well-being of a nation.
Job Description
CRDB Bank Plc is seeking a highly experienced, strategic, and visionary Director of Human Resources to lead our HR department in Musoma, Mara Region. This pivotal leadership role demands a deep understanding of human capital management within the dynamic financial services sector. The Director of Human Resources will be instrumental in shaping our organizational culture, driving comprehensive talent acquisition and retention strategies, and fostering an environment of high employee engagement and continuous development. You will be responsible for overseeing all facets of human resources, including strategic talent management, competitive compensation and benefits, robust employee relations, innovative organizational development, impactful training and development programs, and meticulous compliance with all national and local labor laws. This role requires a proven leader who can effectively align HR initiatives with CRDB Bank’s overarching strategic objectives, ensuring that our most valuable asset – our human resources – are optimally leveraged to achieve sustained business success and operational excellence. The ideal candidate will possess exceptional communication, negotiation, and leadership skills, coupled with an unwavering commitment to ethical practices, fairness, and continuous improvement. As a trusted advisor, you will provide expert guidance to the senior leadership team on all people-related matters, driving the implementation of best-in-class HR policies and programs that reinforce our mission, vision, and core values. This is an unparalleled opportunity to contribute significantly to a legacy of financial excellence and community impact in Tanzania.
Key Responsibilities
- Develop and implement HR strategies and initiatives that are meticulously aligned with the overall business strategy and goals of CRDB Bank Plc.
- Oversee and optimize the entire employee lifecycle, from strategic talent acquisition and seamless onboarding to robust performance management, structured career development, and professional offboarding processes.
- Design, manage, and continuously optimize compensation and benefits programs to ensure competitiveness, attract top talent, motivate high performance, and retain key employees.
- Ensure absolute compliance with all national and local labor laws, regulations, and industry standards, maintaining up-to-date knowledge of evolving employment legislation.
- Foster a positive, inclusive, and high-performance workplace culture that actively promotes employee engagement, satisfaction, well-being, and diversity.
- Lead, mentor, and develop the HR team, ensuring professional growth, operational excellence, and a customer-centric service delivery.
- Drive organizational development efforts, including strategic workforce planning, robust succession planning, change management initiatives, and organizational design.
- Proactively manage employee relations, facilitate effective conflict resolution, and oversee disciplinary processes in a fair, consistent, and legally compliant manner.
- Develop, implement, and deliver comprehensive training and development programs to enhance employee skills, leadership capabilities, and career progression.
- Serve as a strategic partner and trusted advisor to the senior leadership team on all human capital matters, providing expert insights and recommendations.
Required Skills
- Strategic Human Resources Planning
- Talent Acquisition and Management (full cycle)
- Compensation and Benefits Administration and Design
- Employee Relations and Conflict Resolution
- Organizational Development and Change Management
- Tanzanian Labor Law and Employment Regulations Compliance
- Advanced Performance Management Systems Implementation
- Proficiency in HR Information Systems (HRIS)
- Exceptional Leadership and Team Management Capabilities
- Superior Communication, Negotiation, and Interpersonal Skills
- Strong Analytical and Complex Problem-Solving Abilities
- Budget Management and HR Metrics Reporting
Preferred Qualifications
- Master's degree in Human Resources Management, Business Administration, or a closely related field.
- Professional HR certification (e.g., CHRP, SHRM-SCP, SPHR, IHRM-T).
- Extensive experience (at least 5 years) specifically within the banking or broader financial services industry.
- Proven track record of successfully leading and implementing HR transformation initiatives and digital HR solutions.
- Bilingual proficiency (Swahili and English) is highly advantageous.
Perks & Benefits
- Highly competitive salary commensurate with experience and performance-based bonuses.
- Comprehensive health, dental, and life insurance package for employees and dependents.
- Robust retirement savings plan/Pension scheme contributions.
- Extensive professional development and advanced training opportunities.
- Generous paid time off, including annual leave and public holidays.
- Employee wellness programs and initiatives promoting work-life balance.
- Significant opportunities for career growth and advancement within a leading financial institution.
- A dynamic, collaborative, and supportive work environment that values innovation and diversity.
- Access to various employee banking benefits and services.
How to Apply
Interested and highly qualified candidates are invited to submit their comprehensive applications by clicking on the link below. Please ensure your curriculum vitae (CV) and a detailed cover letter clearly highlight your relevant experience, leadership achievements, and qualifications directly applicable to this strategic role. We appreciate all applications; however, only shortlisted candidates who meet the stringent requirements will be contacted for an interview.