About Company
Ensuring smooth operations when the city sleeps requires dedicated professionals, and that’s precisely what we cultivate at Career.zycto. We are a dynamic and forward-thinking organization committed to fostering talent and delivering exceptional support services across various sectors. For a Night Operations Assistant, our environment offers a unique chance to be the silent backbone of critical processes, working autonomously yet collaboratively within a team that values precision and reliability. Join us and contribute to an essential service that impacts daily functionality, all while developing your professional capabilities in a supportive, growth-oriented setting.
Job Description
A Night Operations Assistant plays a pivotal role in ensuring the continuous and seamless flow of our business operations during critical overnight hours. Based in our Marda Loop, Calgary facility, this full-time, on-site position requires a dedicated and vigilant individual to manage various administrative, logistical, and support tasks from dusk till dawn. You will be instrumental in processing key data, monitoring systems, coordinating with various departments, and acting as the primary point of contact for urgent inquiries that arise outside of regular business hours. This role is perfect for someone who thrives in a structured yet dynamic environment, possesses exceptional attention to detail, and is committed to maintaining high standards of efficiency and accuracy. Your dedication ensures that our day teams can start their work without interruption, relying on the meticulous groundwork laid during the night.
Your workday will involve preparing comprehensive operational reports, meticulously organizing incoming and outgoing shipments documentation, diligently updating various databases, and ensuring all operational protocols are meticulously followed. You will be expected to identify and address minor operational issues proactively, employing quick and effective solutions, and escalating more complex problems to the appropriate on-call personnel when necessary. The Night Operations Assistant is more than just an administrative role; it’s a critical function that underpins the success of our daytime operations by guaranteeing data integrity and logistical precision. You will gain invaluable experience in operational logistics, problem-solving under pressure, and cross-departmental communication, all while contributing to a company that values its employees and their well-being, recognizing the unique contributions of our night team.
We are looking for a reliable and self-motivated team player who is comfortable working independently and demonstrates a strong sense of responsibility. The successful candidate will possess a keen eye for detail, excellent organizational skills, and the ability to communicate effectively, even under pressure. If you are looking for a challenging yet rewarding night shift position where your contributions are truly valued, and where you can grow professionally within a supportive company culture, we encourage you to apply. This is an outstanding opportunity to become an indispensable part of a team that keeps everything running smoothly, ensuring operational excellence through the quietest hours of the night and setting the stage for success each new day.
Key Responsibilities
- Monitor operational systems and databases for accuracy and anomalies throughout the night shift.
- Process and verify daily operational data, ensuring timely and accurate input into relevant systems.
- Prepare and distribute end-of-shift reports detailing key activities, incidents, and performance metrics.
- Coordinate with internal departments and external partners for urgent matters or logistical support.
- Respond to and resolve initial inquiries or issues, escalating complex problems to on-call management as needed.
- Manage and organize documentation related to shipments, inventory, and other operational processes.
- Ensure compliance with company policies and safety procedures during night operations.
- Maintain a clean and organized work environment.
- Perform other administrative duties as assigned to support overall operational efficiency.
Required Skills
- Proven ability to work independently and as part of a team during night hours.
- Strong organizational and time management skills.
- Exceptional attention to detail and accuracy in data entry and reporting.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable with learning new software.
- Excellent verbal and written communication skills.
- Ability to handle multiple tasks and prioritize effectively under pressure.
- Reliable and punctual with a strong work ethic.
Preferred Qualifications
- Previous experience in an operations, logistics, dispatch, or administrative role.
- Familiarity with operational software or enterprise resource planning (ERP) systems.
- Post-secondary education in business administration, logistics, or a related field.
- Ability to lift up to 25 lbs occasionally.
Perks & Benefits
- Competitive hourly wage with a night shift differential.
- Comprehensive health, dental, and vision benefits package.
- Paid time off and company holidays.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
- Employee assistance program.
- On-site parking.
How to Apply
To apply for this exciting opportunity, please click on the application link below. We look forward to reviewing your qualifications.
