About Company
National Commercial Bank Jamaica Limited (NCB) is Jamaica’s largest financial group, a truly iconic institution with a rich history of serving the nation since 1837. We are dedicated to providing innovative financial solutions, fostering economic growth, and contributing positively to the communities we serve across the island. Our mission is to empower individuals and businesses to achieve their financial goals through a wide array of banking, investment, and insurance services. Join a team where your expertise is valued, and your contributions make a tangible difference in the lives of many.
Job Description
We are seeking a highly experienced and dedicated HR Manager to join our dynamic team, focusing on regional operations within the St. Ann’s Bay area. This pivotal role requires a seasoned HR professional who can strategically partner with business leaders to drive human capital initiatives aligned with NCB’s overarching goals. The HR Manager will be responsible for overseeing all aspects of human resources functions for assigned branches and departments in the region, ensuring compliance with both company policies and local labor laws. You will be instrumental in fostering a positive and productive work environment, promoting employee engagement, and developing talent within the organization. This role demands a proactive individual with a strong understanding of HR best practices, excellent communication skills, and the ability to navigate complex employee relations challenges with diplomacy and integrity. As an HR Manager at NCB, you will play a critical role in shaping our regional workforce, attracting top talent, and ensuring our employees are equipped to deliver exceptional service to our customers. Your impact will extend beyond day-to-day operations, contributing to long-term organizational success and employee well-being. This is an excellent opportunity for a professional looking to make a significant strategic contribution to a leading financial institution.
Key Responsibilities
- Develop and implement HR strategies and initiatives aligned with the overall business strategy for the assigned region.
- Manage the recruitment and selection process, from sourcing to onboarding, ensuring the attraction of high-quality talent.
- Oversee and manage a performance appraisal system that drives high performance.
- Maintain pay plan and benefits program; conduct annual salary surveys and review salary structures.
- Assess training needs, apply and monitor training programs.
- Handle employee relations issues, including grievances, disciplinary actions, and conflict resolution, ensuring fair and consistent application of policies.
- Ensure legal compliance throughout human resource management, staying updated on Jamaican labor laws and regulations.
- Support current and future business needs through the development, engagement, motivation and preservation of human capital.
- Nurture a positive working environment and promote employee well-being.
- Report to management and provide decision support through HR metrics.
- Manage and resolve complex employee relations issues; conduct effective, thorough and objective investigations.
- Provide HR policy guidance and interpretation.
Required Skills
- Proven working experience as an HR Manager or similar senior HR role (minimum 5 years).
- People-oriented and results-driven.
- Demonstrable experience with human resources metrics.
- Knowledge of HR systems and databases.
- Ability to architect strategy along with leadership skills.
- Excellent active listening, negotiation, and presentation skills.
- Competence to build and effectively manage interpersonal relationships at all levels of the company.
- In-depth knowledge of Jamaican labor law and HR best practices.
- Solid organizational and time management skills.
Preferred Qualifications
- Bachelor's Degree in Human Resources, Business Administration, or a related field; Master's Degree preferred.
- Professional HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP).
- Experience in the financial services sector.
- Proficiency with HRIS platforms and advanced Microsoft Office Suite skills.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and life insurance plans.
- Pension scheme.
- Opportunities for professional development and career growth.
- Employee assistance program.
- Access to a dynamic and supportive work environment.
- Banking benefits and discounts.
How to Apply
Interested candidates are invited to apply by clicking on the application link below. Please ensure your resume and cover letter highlight your relevant experience and qualifications for this role. Only shortlisted candidates will be contacted.