About Company
The African Wildlife Foundation (AWF) is a leading conservation organization working to ensure the wildlife and wild lands of Africa will endure forever. Established in 1961, AWF has been a key player in African conservation, focusing on land, wildlife, and people. In Rwanda, AWF is deeply involved in critical conservation efforts, particularly within the Volcanoes National Park region, bordering the Burera District. Our work here encompasses anti-poaching initiatives, community engagement, habitat protection, and fostering sustainable livelihoods for communities living alongside wildlife. We believe that conservation is not just about saving animals, but also about supporting the people who share their environment. As a data-driven organization, we continuously seek to optimize our operations, funding, and impact, ensuring every resource contributes maximally to our mission.
Job Description
The Senior Revenue Operations Analyst at African Wildlife Foundation will play a pivotal role in optimizing the efficiency and effectiveness of our funding acquisition, grant management, and overall operational processes within our Rwanda programs, with a focus on our Burera-based initiatives. This is not a typical sales-focused RevOps role but rather a strategic analytical position tailored to the non-profit sector, where ‘revenue’ refers primarily to grants, donations, and other funding streams that fuel our critical conservation and community development work. You will be instrumental in analyzing existing workflows, identifying bottlenecks, and implementing data-driven solutions to enhance our financial sustainability and programmatic impact across all conservation projects in the region.
Working closely with finance, program, and fundraising teams, you will be responsible for developing and maintaining robust reporting dashboards, forecasting funding trends, and providing actionable insights to senior leadership. Your expertise will help streamline our grant application and reporting processes, optimize donor engagement strategies, and ensure the accurate tracking and analysis of all funding-related metrics from inception to impact assessment. This role demands a proactive individual with a keen eye for detail, strong analytical capabilities, and the ability to translate complex financial and operational data into clear, strategic recommendations. You will be a champion for operational excellence, driving the adoption of best practices and technology solutions to support AWF’s mission in Rwanda, ensuring that every dollar contributed makes the maximum possible difference on the ground. Your work will directly contribute to protecting endangered species, restoring vital habitats, and empowering local communities in the region, fostering a sustainable future for both people and wildlife. This is a unique opportunity to apply your analytical prowess in a meaningful way, contributing directly to global conservation efforts from a critical field location where your work has tangible, positive outcomes daily. The scope includes not just financial tracking but also performance metrics for conservation initiatives, demonstrating the value and effectiveness of our programs to donors and stakeholders. You will contribute to a culture of continuous improvement, ensuring AWF remains at the forefront of effective and transparent conservation.
Key Responsibilities
- Analyze existing funding acquisition, grant management, and operational workflows to identify inefficiencies and areas for improvement.
- Develop, maintain, and enhance comprehensive reporting dashboards and KPIs for funding pipeline, grant performance, donor engagement, and operational efficiency.
- Conduct in-depth analysis of financial data, grant lifecycles, and donor trends to provide strategic insights and actionable recommendations to leadership.
- Collaborate with finance, program, and fundraising teams to optimize data integrity across CRM and grant management systems.
- Develop and implement data governance best practices to ensure consistency and accuracy of revenue-related information.
- Forecast funding trends and potential revenue opportunities, assisting in strategic planning and resource allocation.
- Support the standardization and automation of critical operational processes, leveraging technology where appropriate.
- Prepare detailed analytical reports and presentations for internal stakeholders and external partners, clearly articulating findings and recommendations.
- Act as a subject matter expert for revenue operations, providing training and support to team members on relevant tools and processes.
- Monitor and evaluate the impact of implemented solutions, iterating as needed to achieve optimal results.
- Contribute to the strategic planning of the Rwanda program by providing data-driven insights on financial sustainability and operational capacity.
Required Skills
- Minimum of 5 years of experience in a data analysis, business intelligence, financial analysis, or revenue operations role, preferably within a non-profit or grant-funded environment.
- Proven expertise in data analysis, reporting, and dashboard creation using tools like Excel, Power BI, Tableau, or similar.
- Strong understanding of CRM systems (e.g., Salesforce) and/or grant management software.
- Exceptional analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.
- Excellent communication and presentation skills, capable of conveying complex information clearly to diverse audiences.
- Proficiency in financial modeling and forecasting.
- Demonstrated ability to work collaboratively across different teams and functions.
- Strong organizational skills and attention to detail.
- Fluency in English (written and spoken).
Preferred Qualifications
- Bachelor's degree in Business Administration, Finance, Economics, Data Science, or a related field. Master's degree preferred.
- Experience working with international NGOs or conservation organizations.
- Familiarity with grant lifecycle management and donor relations.
- Proficiency in Kinyarwanda is a significant advantage.
- Experience with process improvement methodologies (e.g., Lean, Six Sigma).
Perks & Benefits
- Opportunity to contribute directly to critical wildlife conservation and community development in Rwanda.
- Competitive salary and comprehensive benefits package.
- Generous paid time off and holidays.
- Health and wellness programs.
- Professional development and training opportunities.
- Working in a dynamic, mission-driven international organization.
- The chance to live and work in the beautiful and culturally rich Northern Province of Rwanda.
How to Apply
To apply for this unique opportunity, please click on the application link below. Please ensure your resume and cover letter clearly highlight your relevant experience and passion for conservation. We look forward to reviewing your application.