About Company
Join a dynamic team at Career.zycto, a company dedicated to excellence in operational support and guest experience within the bustling Danforth Village. We believe that a well-managed environment significantly enhances public interaction and safety. For a parking lot support crew member, this means contributing directly to the first impression many visitors have. Career.zycto fosters a supportive atmosphere where reliability and customer service are highly valued, offering consistent training and growth opportunities. We’re committed to creating orderly and efficient spaces that serve our community every day.
Job Description
This role is crucial for maintaining order, safety, and a positive experience within our designated parking facilities in the vibrant Danforth Village. As a Parking Lot Support Crew member, you will be the front-line presence, ensuring smooth traffic flow, assisting visitors, and upholding the cleanliness and security of the parking areas. This isn’t just about parking; it’s about being an ambassador for our facilities, providing helpful information, and reacting promptly to any issues that arise. We’re looking for individuals who thrive in a fast-paced environment, possess excellent communication skills, and are committed to delivering exceptional service. Your flexible hours will contribute to a well-covered operation, adapting to peak times and specific event needs, ensuring our facilities are always welcoming and efficient. You will play a vital role in preventing unauthorized parking, managing payment systems, and reporting maintenance needs, directly impacting the operational efficiency and customer satisfaction. This position offers an excellent opportunity to gain experience in facilities management and customer service, working independently while being a valued part of a larger team committed to urban mobility solutions. You’ll gain practical experience in crowd management, conflict resolution, and basic security protocols, all within a supportive and dynamic setting.
Key Responsibilities
- Direct vehicle traffic and guide drivers to available parking spaces efficiently.
- Assist customers with inquiries, directions, and parking payment systems.
- Monitor parking areas for unauthorized vehicles, reporting violations as necessary.
- Conduct routine checks of the parking lot for cleanliness, debris, and maintenance issues.
- Empty trash receptacles and perform minor clean-up tasks as required.
- Report any suspicious activities or security concerns to appropriate personnel immediately.
- Help maintain safety by identifying and reporting potential hazards (e.g., spills, broken signs).
- Operate and troubleshoot basic parking equipment (e.g., ticket machines, gates) when needed.
- Provide basic first aid assistance or call for emergency services if required.
- Document daily activities, incidents, and maintenance needs accurately.
Required Skills
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Excellent observational skills and attention to detail.
- Basic problem-solving abilities.
- Physical stamina and ability to stand, walk, and lift light objects for extended periods.
- Reliability and punctuality.
- Customer service-oriented mindset.
Preferred Qualifications
- Previous experience in parking enforcement, security, or customer service.
- Knowledge of local traffic laws and parking regulations.
- First Aid and CPR certification.
- Ability to communicate in multiple languages (e.g., French, Mandarin, Greek) due to diverse Danforth community.
- Valid G-class driver's license with a clean abstract (useful for mobility within large lots).
Perks & Benefits
- Competitive hourly wage.
- Flexible scheduling options to accommodate personal commitments.
- Opportunities for professional development and skill enhancement.
- Supportive team environment.
- On-site training for all operational procedures and safety protocols.
- Access to employee assistance programs.
- Contribution to a well-organized and vibrant community space.
How to Apply
To express your interest in this dynamic Parking Lot Support Crew role, please submit your resume and a brief cover letter outlining your relevant experience and availability. Click on the application link below to proceed.
