About Company
Ready to shape the future of user experiences from anywhere? Career.zycto is a dynamic, forward-thinking recruitment technology firm committed to revolutionizing how talent connects with opportunity. We believe that exceptional user understanding is the cornerstone of innovation. Joining our team means contributing to a vibrant, inclusive culture where your insights as a UX Research Assistant directly influence product development and user success. We empower our talent to thrive, offering a flexible and supportive remote environment perfect for dedicated researchers eager to make a tangible impact on our global platforms.
Job Description
As a UX Research Assistant at Career.zycto, you will immerse yourself in the fascinating world of user experience, playing a pivotal role in shaping the next generation of our innovative recruitment technology solutions. This fully remote position offers an unparalleled opportunity to contribute your expertise from your location in Mashonaland West Province, Zimbabwe, connecting you with a diverse, international team dedicated to excellence. You will provide essential support to our senior UX researchers, becoming an integral part of the discovery process that uncovers the core behaviors, motivations, and unmet needs of our users. Your work will directly inform the strategic direction and iterative improvements of our products, ensuring they are not only functional but also intuitive, engaging, and genuinely useful.
Your daily activities will be dynamic and varied. You’ll assist in the end-to-end lifecycle of UX research projects, from initial planning and methodology selection to data collection, analysis, and synthesis. This includes helping to design and conduct user interviews, facilitating usability tests, preparing and deploying surveys, and assisting with ethnographic studies. You’ll also be involved in managing research participant recruitment, preparing research materials, and meticulously documenting findings. We are seeking an individual who possesses a strong analytical mind, an innate curiosity about human behavior, and an unwavering commitment to delivering data-driven insights.
This role is perfectly suited for an aspiring UX professional eager to deepen their understanding of research methodologies and their practical application in a fast-paced tech environment. Career.zycto prides itself on fostering a collaborative and supportive culture where continuous learning, mentorship, and professional development are not just encouraged, but actively facilitated. You will gain hands-on experience with cutting-edge tools and techniques, working alongside seasoned professionals who are passionate about user advocacy. Your contributions will be instrumental in ensuring that our platforms exceed user expectations, helping thousands of job seekers find their dream roles and employers connect with top talent more effectively.
Our commitment to a remote-first work model means you’ll thrive in a flexible environment built on trust, clear communication, and proactive collaboration. We leverage advanced digital tools to maintain strong team connections and ensure productivity across geographical boundaries. If you are passionate about understanding people, dedicated to human-centered design principles, and eager to make a tangible impact on a global scale, Career.zycto offers the ideal launchpad for your career. Join us and help us design experiences that truly resonate and empower.
Key Responsibilities
- Assist in the planning, recruitment, and execution of various UX research studies (e.g., user interviews, surveys, usability tests, card sorting).
- Prepare research materials, including interview guides, test scripts, and survey questionnaires.
- Support the moderation of user interviews and usability tests, taking detailed notes and capturing key observations.
- Help analyze qualitative and quantitative data, identifying themes, patterns, and actionable insights.
- Contribute to the creation of research reports, presentations, and other deliverables to communicate findings to stakeholders.
- Manage research participant logistics, including scheduling and compensation.
- Maintain and organize research data, tools, and documentation.
- Collaborate closely with senior UX researchers, designers, product managers, and development teams.
- Stay updated on industry best practices and emerging trends in UX research.
Required Skills
- Basic understanding of UX research methodologies and principles.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication abilities.
- Proficiency in using productivity tools (e.g., Google Workspace, Microsoft Office).
- Ability to work independently and as part of a remote, distributed team.
- High level of attention to detail and organizational skills.
- Curiosity and empathy for user needs and behaviors.
Preferred Qualifications
- Bachelor’s degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Information Science, or a related field.
- Familiarity with UX research tools (e.g., UserTesting, Qualtrics, Dovetail, Figma).
- Experience with data visualization techniques.
- Prior experience in a research-oriented role, even if academic or intern-level.
- Portfolio showcasing any personal or academic research projects.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive remote work setup allowance.
- Flexible working hours to support work-life balance.
- Opportunities for continuous learning and professional development.
- Access to a wide range of online courses and industry conferences.
- Collaborative and supportive international team environment.
- Direct impact on innovative global products.
- Paid time off and public holidays.
How to Apply
Eager to contribute your passion for user experience to a dynamic team? We’d love to hear from you! Please click on the application link below to submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this remote UX Research Assistant role.
