About Company
Career.zycto is at the forefront of digital innovation, creating solutions that genuinely connect with users. We believe that deep understanding of human behavior is the cornerstone of great design. For a UX researcher, this means an environment rich with complex challenges and opportunities to make a tangible impact. Join our dynamic team where your insights will directly shape products, driving forward a user-first philosophy that defines our success. We champion continuous learning, collaborative spirit, and the power of evidence-based decision-making. Come define the future with us, transforming ideas into intuitive experiences.
Job Description
Are you a passionate and experienced UX Researcher ready to dive into challenging projects and make an immediate impact? Career.zycto is urgently seeking a talented UX Researcher to join our thriving product team in Redfern, Sydney. In this crucial role, you will be the voice of our users, responsible for uncovering deep insights into user behaviors, needs, and motivations that will directly inform and shape our next-generation digital products and services. We’re looking for someone who thrives in a fast-paced environment, possesses a keen eye for detail, and has a proven track record of translating complex user data into actionable design recommendations.
You will work closely with product managers, designers, and engineers throughout the entire product lifecycle, from initial concept validation to post-launch optimization. This isn’t just about running tests; it’s about pioneering new ways to understand our diverse user base, advocating for their needs, and ensuring that user-centricity is at the heart of every decision we make. If you’re eager to influence product strategy, drive innovation through rigorous research, and contribute to a company that values evidence-based design, then this immediate hire opportunity at Career.zycto is for you. We offer a collaborative culture, cutting-edge tools, and the chance to leave a significant mark on products used by thousands, if not millions. This is your chance to elevate user experiences to new heights and push the boundaries of what’s possible in digital product development.
Key Responsibilities
- Plan, design, and conduct a variety of user research activities including user interviews, usability testing, surveys, field studies, card sorting, and tree testing.
- Analyze qualitative and quantitative data to identify user needs, pain points, mental models, and opportunities for product improvement.
- Translate research findings into clear, concise, and compelling insights, recommendations, and artifacts (e.g., personas, journey maps, empathy maps) that influence product and design decisions.
- Collaborate closely with product managers, UX/UI designers, and engineers to integrate research insights throughout the product development lifecycle.
- Present research findings and recommendations to stakeholders at all levels, articulating the 'why' behind user behaviors and advocating for user needs.
- Contribute to the continuous improvement of our research methodologies, tools, and processes, fostering a culture of user-centricity within the organization.
- Stay up-to-date with industry trends, best practices, and new research methodologies to continually enhance our research capabilities.
- Manage research projects from inception to completion, including participant recruitment, scheduling, and ethical considerations.
Required Skills
- Minimum of 3 years of professional experience in UX research or a related field.
- Proficiency in a wide range of qualitative and quantitative research methods.
- Strong analytical skills with the ability to synthesize complex data into actionable insights.
- Excellent written and verbal communication skills, including presentation abilities.
- Demonstrated ability to influence product and design decisions through research findings.
- Experience with user research tools (e.g., UserTesting, Qualtrics, Optimal Workshop).
- Familiarity with design thinking principles and agile development methodologies.
- Bachelor's degree in Human-Computer Interaction, Psychology, Anthropology, Design, or a related field.
Preferred Qualifications
- Master's degree or PhD in a related field.
- Experience with advanced statistical analysis for quantitative data.
- Portfolio demonstrating impactful research projects and deliverables.
- Experience working in a fast-paced technology or digital product environment.
- Familiarity with design tools like Figma or Sketch for collaborative purposes.
Perks & Benefits
- Competitive salary and comprehensive superannuation contributions.
- Generous paid time off and flexible work arrangements.
- Comprehensive health and wellness programs.
- Opportunities for professional development, training, and conference attendance.
- A vibrant, collaborative, and inclusive company culture.
- State-of-the-art office facilities in Redfern, easily accessible by public transport.
- Regular team social events and activities.
- Employee assistance program for personal and professional support.
How to Apply
Ready to shape the future of user experience with Career.zycto? Please click on the application link below to submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this immediate hire UX Researcher role. We look forward to reviewing your application!
