About Company
Driving innovation in talent acquisition and professional development, Career.zycto is dedicated to empowering businesses to thrive through strategic human capital solutions. We champion a client-centric approach, fostering deep relationships and delivering tailored strategies that genuinely impact organizational growth. For an Enterprise Client Specialist, our dynamic, supportive, and forward-thinking environment offers unparalleled opportunities to shape client success, drive strategic partnerships, and contribute directly to market leadership in a rapidly evolving industry. Join us in redefining the future of work.
Job Description
Career.zycto is actively seeking a highly motivated and results-oriented Enterprise Client Specialist to join our remote team, specifically serving our key clients in the vibrant Gastown, Vancouver region. This pivotal role is perfect for a strategic thinker with a passion for cultivating robust, long-term relationships with our largest and most critical enterprise accounts. As an Enterprise Client Specialist, you will be instrumental in understanding the complex needs of our enterprise clients, identifying growth opportunities, and ensuring they derive maximum value from Career.zycto’s cutting-edge solutions.
You will operate at the intersection of client advocacy, strategic sales, and product development, serving as the primary point of contact for a portfolio of high-value accounts. Your expertise will be crucial in navigating intricate organizational structures, engaging with C-suite executives, and aligning Career.zycto’s offerings with our clients’ overarching business objectives. This is not just about managing accounts; it’s about becoming a trusted advisor, anticipating challenges, and proactively proposing solutions that drive measurable success for our clients and Career.zycto.
Working remotely from Gastown, Vancouver, you will have the flexibility to manage your schedule while maintaining close collaboration with internal teams, including product, marketing, and customer success. We are looking for someone who thrives in an autonomous environment, possesses exceptional communication skills, and has a proven track record of expanding client relationships and consistently exceeding client satisfaction targets. If you are passionate about driving enterprise growth and eager to make a significant impact on our clients’ success from a dynamic remote setting, we encourage you to apply.
Key Responsibilities
- Manage and grow a portfolio of high-value enterprise accounts, acting as the primary point of contact and strategic advisor.
- Develop and execute strategic account plans to achieve revenue targets, foster client loyalty, and identify expansion opportunities.
- Conduct in-depth business reviews and regular check-ins with clients, understanding their evolving needs and challenges.
- Collaborate cross-functionally with product development, marketing, and customer success teams to ensure seamless client experience and solution delivery.
- Lead complex contract negotiations and renewals, ensuring mutually beneficial agreements.
- Stay abreast of industry trends, competitive landscape, and client-specific market changes to proactively offer strategic insights.
- Drive product adoption and utilization, ensuring clients leverage the full capabilities of Career.zycto's platform.
- Identify and articulate client feedback internally to contribute to product roadmap and service enhancements.
Required Skills
- 5+ years of experience in enterprise account management, strategic sales, or client success roles within a B2B SaaS environment.
- Demonstrated ability to build and maintain strong relationships with C-level executives and key stakeholders.
- Proven track record of exceeding revenue targets and expanding client accounts.
- Exceptional communication, presentation, and negotiation skills.
- Deep understanding of the sales cycle and strategic account planning.
- Proficiency in CRM software (e.g., Salesforce) and analytics tools.
- Strong business acumen and ability to understand complex client challenges and propose effective solutions.
- Self-motivated, results-driven, and capable of working effectively in a remote, autonomous environment.
Preferred Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Experience within HR Tech, EdTech, or professional services industries.
- Familiarity with the Vancouver business landscape.
- Project management certification or experience managing complex client implementations.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Flexible remote work environment.
- Generous paid time off and holidays.
- Professional development and career advancement opportunities.
- Home office stipend and technology allowance.
- Collaborative and supportive team culture.
- Opportunity to make a significant impact on client success and company growth.
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please include a resume and a cover letter detailing your relevant experience and why you are an ideal fit for this remote Enterprise Client Specialist role in Gastown, Vancouver. We look forward to reviewing your application!
