About Company
Imagine a workplace where your passion for literature meets vibrant community engagement. Career.zycto is dedicated to fostering a love for reading and learning within Bilene, providing a welcoming hub where stories come alive. We believe that a well-curated collection and knowledgeable, enthusiastic staff are the cornerstones of a thriving cultural space. For a bookstore assistant, this means a dynamic environment where you’re not just selling books, but connecting people, nurturing curiosities, and becoming an integral part of Bilene’s intellectual heart. Join us and help shape our literary journey, creating memorable experiences for every visitor.
Job Description
Are you a passionate bibliophile with a knack for customer service and a desire to be at the heart of Bilene’s literary scene? Career.zycto is seeking a dedicated and enthusiastic Full-Time Bookstore Assistant to join our growing team. This is an incredible opportunity for someone who loves books, enjoys engaging with people, and thrives in a dynamic retail environment. As a Bookstore Assistant, you will be the face of our establishment, guiding customers through our diverse collection, curating inviting displays, and ensuring a memorable experience for everyone who walks through our doors.
Your role will be pivotal in maintaining the charm and efficiency of our bookstore. From managing inventory and processing transactions to assisting with special events and children’s story times, every day will bring new and exciting challenges. We are looking for an individual who is not only organized and detail-oriented but also possesses an innate ability to connect with people, recommend titles with genuine excitement, and foster a warm, inclusive atmosphere. If you are eager to contribute to a community hub where imagination is celebrated and every book has a story waiting to be told, then Career.zycto offers a rewarding career path. Join us in cultivating a love for reading and making our bookstore a cherished destination in Bilene, Gaza Province. Your commitment will directly contribute to enriching the cultural landscape of our beloved community. This role promises hands-on experience, continuous learning about diverse genres, and the satisfaction of helping others discover their next great read.
Key Responsibilities
- Greet customers warmly, provide exceptional service, and assist them in locating books and other merchandise.
- Offer personalized book recommendations across various genres, demonstrating a broad knowledge of literature.
- Process sales transactions accurately using our point-of-sale (POS) system and handle cash and card payments.
- Receive, unpack, and shelve new inventory, ensuring proper organization and presentation.
- Create engaging and attractive book displays to promote new releases, bestsellers, and thematic collections.
- Maintain the cleanliness and tidiness of the bookstore, including shelves, aisles, and common areas.
- Assist with planning and execution of in-store events, such as author signings, book club meetings, and children's story times.
- Answer phone inquiries and manage customer requests and special orders efficiently.
- Monitor inventory levels and assist with stock-taking and reordering processes.
- Handle customer complaints or issues with professionalism and escalate when necessary.
- Stay updated on new book releases, literary trends, and author news.
Required Skills
- Strong passion for books and reading across various genres.
- Excellent communication and interpersonal skills.
- Proven customer service experience, preferably in a retail setting.
- Basic computer proficiency and experience with POS systems.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Physical ability to stand for extended periods, lift up to 15 kg, and climb ladders.
Preferred Qualifications
- High School Diploma or equivalent; a degree in Literature, Library Science, or related field is a plus.
- Previous experience working in a bookstore or library.
- Familiarity with local literary communities and authors.
- Proficiency in Portuguese (official language of Mozambique) and English.
- Experience with visual merchandising or display creation.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Generous employee discount on books and merchandise.
- Opportunities for professional development and literary training.
- A vibrant and supportive work environment.
- Contribution to a beloved community cultural hub.
- Access to advance reader copies (ARCs) and new releases.
- Paid time off and public holidays.
How to Apply
To apply for this exciting opportunity, please click the application link below. We encourage you to submit your resume along with a cover letter detailing your passion for books and why you would be a great fit for Career.zycto. We look forward to hearing from you!
