About Company
Are you driven by delivering exceptional service and creating memorable experiences? Career.zycto connects passionate hospitality professionals with leading establishments across Lagos. We empower our team to thrive by offering unparalleled opportunities for growth and skill development in dynamic environments. We pride ourselves on fostering a supportive culture where your dedication to guest satisfaction is truly valued. Join us and discover a career path where your flexibility is accommodated, and your contributions genuinely enhance the vibrant hospitality scene.
Job Description
This role as a Hospitality Support Attendant at Career.zycto offers an exciting opportunity for individuals passionate about delivering outstanding service within diverse hospitality settings across Lekki Phase 2, Lagos. We are seeking enthusiastic, adaptable, and customer-focused professionals to join our dynamic team on a flexible schedule, supporting various client needs ranging from boutique hotels and vibrant restaurants to upscale event venues. This role is designed for those who excel in dynamic environments and are committed to creating memorable experiences for every guest.
As a Hospitality Support Attendant, you will be the backbone of our clients’ operations, ensuring smooth day-to-day activities and contributing significantly to an unparalleled guest experience. Your role is crucial in maintaining the high standards of cleanliness, efficiency, and guest satisfaction that our partners are known for. This position requires a proactive approach, excellent communication skills, and a commitment to meticulous attention to detail. You will work in varied environments, interacting with diverse teams and guests, making every day unique and challenging. From assisting with room preparation and event setup to supporting front-of-house operations and ensuring common areas are immaculate, your contributions will be broad and impactful. You’ll gain invaluable experience across different facets of the hospitality sector, enriching your skill set and professional network.
Career.zycto understands the importance of work-life balance, which is why this role emphasizes flexible scheduling. Whether you’re seeking to complement an existing schedule, manage personal commitments, or simply prefer varied working hours, we strive to accommodate your availability while meeting our clients’ operational demands. This flexibility does not compromise the quality or scope of your impact; instead, it empowers you to bring your best self to work, contributing effectively to the success of each assignment. We believe that a happy and well-rested team member is the most productive.
We are looking for individuals who embody professionalism, reliability, and a genuine desire to serve. If you are eager to develop your skills in a fast-paced environment, thrive on new challenges, and are ready to be a vital part of creating exceptional moments for guests, then this is the perfect opportunity for you. Join Career.zycto and become an indispensable part of Lagos’ thriving hospitality industry, making a tangible difference with every shift. Your journey towards a rewarding and flexible career in hospitality starts here, offering growth and diverse experiences with every interaction.
Key Responsibilities
- Provide exceptional customer service and anticipate guest needs.
- Assist with daily operational tasks across various hospitality departments (e.g., front desk, F&B, housekeeping).
- Ensure cleanliness and tidiness of common areas, guest rooms, and event spaces.
- Support event setup, breakdown, and service delivery as required.
- Handle guest inquiries and resolve minor issues promptly and courteously.
- Maintain inventory and restock supplies efficiently.
- Adhere to all health, safety, and hygiene standards and regulations.
- Collaborate effectively with team members and management across different client locations.
Required Skills
- Proven customer service experience, preferably in a hospitality setting.
- Strong interpersonal and communication skills (verbal and written).
- Ability to work independently and as part of a team.
- High level of attention to detail and organizational skills.
- Adaptability and willingness to work in varied environments.
- Reliability and punctuality.
- Basic literacy and numeracy skills.
Preferred Qualifications
- Previous experience in hotels, restaurants, or event management.
- Relevant vocational training or certification in hospitality.
- Familiarity with hospitality software systems (e.g., POS, PMS).
- Ability to speak multiple local languages (e.g., Yoruba, Igbo, Hausa) is a plus.
Perks & Benefits
- Competitive salary with flexible payment options.
- Opportunity for diverse work experiences across leading hospitality brands.
- Flexible scheduling to accommodate personal commitments.
- Professional development and training opportunities.
- Supportive and dynamic work environment.
- Opportunity for career advancement within Career.zycto or our client network.
How to Apply
Interested candidates are encouraged to submit their CV and a brief cover letter outlining their experience and availability. Please click on the application link below to proceed with your application.
