About Company
Committed to fostering safe, efficient, and reliable public transportation, Career.zycto is actively seeking dedicated professionals to join our growing team. We believe that a robust transit system is the backbone of a thriving community, and our officers are at the forefront of this mission, ensuring passenger well-being and operational excellence. For a Transit Officer, Career.zycto offers a structured yet dynamic environment where your commitment to public service and safety makes a tangible impact every single day. We provide comprehensive training, clear pathways for advancement, and a supportive culture focused on mutual respect and continuous improvement. Come build a rewarding career where your vigilance helps keep our community moving.
Job Description
Are you a vigilant, service-oriented individual with a commitment to public safety and order? Career.zycto is seeking dedicated Transit Officers to join our team in St. Eleanors, Summerside. This isn’t just a job; it’s an opportunity to play a vital role in ensuring the smooth, safe, and efficient operation of our public transit system, impacting the daily lives of countless commuters. As a Transit Officer, you will be the face of our commitment to safety and customer service, working actively within our transit network – on buses, at terminals, and around various transit points. Your primary focus will be maintaining a secure environment for passengers and staff, enforcing transit regulations, responding to incidents, and providing assistance and information to the public. We are looking for individuals who can think on their feet, demonstrate excellent communication skills, and maintain composure in diverse situations. This role requires a proactive approach to identifying potential issues and a compassionate demeanor when interacting with passengers from all walks of life. If you possess a strong sense of responsibility, a keen eye for detail, and a desire to contribute positively to your community, we encourage you to apply. Join Career.zycto and become an essential part of the team that keeps St. Eleanors moving safely and efficiently.
Key Responsibilities
- Patrol transit vehicles, stations, and properties to ensure passenger safety and enforce regulations.
- Respond promptly to incidents, disturbances, and emergencies, taking appropriate action and de-escalating situations.
- Provide clear assistance, directions, and accurate information to transit users in a courteous and professional manner.
- Conduct thorough investigations into minor incidents, document findings comprehensively, and complete detailed reports.
- Liaise effectively with emergency services, local law enforcement, and other relevant authorities as required.
- Actively monitor surveillance equipment and conduct regular security checks to maintain a secure environment.
- Issue warnings or citations for violations of transit bylaws and codes of conduct.
- Maintain a visible presence to deter unlawful activities and ensure compliance with transit policies.
Required Skills
- Excellent communication and interpersonal skills, both verbal and written.
- Strong problem-solving and conflict de-escalation abilities.
- Ability to remain calm, professional, and effective in high-pressure or stressful situations.
- Valid Class 5 driver's license with a clean driving abstract.
- Proficiency in written English for accurate report writing and documentation.
- Physical capability to perform duties including prolonged standing, walking, and occasional lifting.
Preferred Qualifications
- Previous experience in security, law enforcement, public service, or a related field.
- Current First Aid and CPR certification.
- Comprehensive knowledge of local transit routes, schedules, and operational procedures.
- Formal training or experience in conflict resolution and crisis intervention techniques.
- Bilingualism (English and French) is considered an asset.
Perks & Benefits
- Comprehensive health, dental, and vision insurance coverage.
- Generous paid time off, including vacation, sick leave, and statutory holiday pay.
- Participation in a robust employer-contributed pension plan.
- Extensive opportunities for professional development, ongoing training, and career advancement.
- Access to an employee assistance program (EAP) for personal and professional support.
- All necessary uniforms and essential safety equipment provided.
- A supportive and collaborative team environment focused on community well-being.
How to Apply
Ready to make a difference in your community? We encourage you to click on the application link below to submit your resume and cover letter. Tell us why you are the ideal candidate to help us maintain a safe and efficient transit system in St. Eleanors.
