About Company
Driving innovation requires a profound understanding of human behavior, and at Career.zycto, that’s exactly what fuels our success. We’re a forward-thinking firm committed to crafting intuitive, impactful digital experiences that genuinely resonate with users. For a UX Research Specialist, this means an unparalleled opportunity to shape products from the ground up, influencing strategic decisions with real-world insights. Join a collaborative team where your expertise in user psychology and research methodologies will directly contribute to groundbreaking solutions, making a tangible difference in how people interact with technology. We foster a culture of continuous learning and empower our researchers to explore new frontiers in UX.
Job Description
Are you a passionate and insightful UX Research Specialist eager to dive deep into user behavior and transform complex data into actionable insights? Career.zycto is actively seeking a talented individual to join our growing product team in the vibrant Seacroft Hospital Area of Leeds. In this pivotal role, you will be instrumental in advocating for the user throughout the entire product lifecycle, ensuring that our digital solutions are not just functional, but truly intuitive, delightful, and solve real-world problems for our diverse user base.
At Career.zycto, we believe that exceptional user experience is the cornerstone of successful products. As our UX Research Specialist, you will lead the charge in designing, conducting, and analyzing user research studies using a variety of qualitative and quantitative methods. From in-depth interviews and usability testing to surveys and ethnographic studies, your expertise will uncover crucial user needs, pain points, and motivations. You’ll work closely with product managers, UX designers, and engineers, translating your findings into clear, compelling recommendations that directly influence product strategy and design decisions. This isn’t just about gathering data; it’s about telling the user’s story and ensuring their voice is heard at every stage of development. If you thrive in a collaborative environment, possess a meticulous approach to research, and have a proven track record of delivering impactful insights, we encourage you to apply. Join us in shaping the future of digital experiences and making a tangible difference in the lives of our users. This is an exciting opportunity to bring your unique skills to a company that values innovation, user-centricity, and professional growth.
Key Responsibilities
- Design, plan, and execute a wide range of user research studies, including usability testing, interviews, surveys, card sorting, tree testing, and contextual inquiry.
- Recruit and screen participants for research studies, ensuring a diverse and representative sample.
- Analyze qualitative and quantitative data to identify user needs, behaviors, pain points, and opportunities for improvement.
- Create compelling research reports, presentations, and artifacts (e.g., user personas, journey maps, empathy maps) that effectively communicate findings and recommendations to stakeholders.
- Collaborate closely with product managers, UX/UI designers, and engineers to integrate user insights into product strategy, design, and development processes.
- Act as a strong advocate for the user throughout the product lifecycle, influencing decisions with data-driven insights.
- Develop and maintain a deep understanding of our target users, market trends, and competitive landscape.
- Contribute to the continuous improvement of our UX research methodologies, tools, and best practices.
- Mentor junior researchers or team members on research techniques and principles, as needed.
Required Skills
- Minimum of 3 years of professional experience in UX research, preferably within a tech or digital product environment.
- Demonstrable expertise in various qualitative and quantitative research methods (e.g., usability testing, interviews, surveys, field studies).
- Proficiency with UX research tools such such as UserTesting, Qualtrics, SurveyMonkey, Optimal Workshop, or similar.
- Strong analytical skills with the ability to synthesize complex data into clear, actionable insights.
- Excellent written and verbal communication skills, with the ability to present research findings effectively to diverse audiences.
- Solid understanding of UX principles, human-computer interaction (HCI), and design thinking methodologies.
- Ability to work independently, manage multiple projects simultaneously, and meet deadlines.
Preferred Qualifications
- Master's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, Information Science, or a related field.
- Experience working in an Agile/Scrum development environment.
- A portfolio demonstrating successful application of UX research methodologies and impact on product development.
- Familiarity with design tools like Figma, Sketch, or Adobe XD for understanding design concepts and prototypes.
Perks & Benefits
- Competitive annual salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off, including holidays and sick leave.
- Opportunities for professional development, including conferences, workshops, and courses.
- Modern, collaborative office environment in the Seacroft Hospital Area with excellent transport links.
- Company-sponsored social events and team-building activities.
- Pension scheme contribution.
- Free on-site parking.
How to Apply
Ready to make a significant impact with your UX research expertise? We invite you to apply by clicking the application link below. Please ensure your resume highlights your relevant experience and showcases your passion for user-centered design. We look forward to reviewing your application!
