About Company
At Career.zycto, we are pioneering advancements in healthcare data management within Mozambique, particularly in underserved regions. We believe in the transformative power of accurate, accessible health information to improve patient outcomes and operational efficiency. For a Health Information Technician, our environment offers unparalleled opportunities to shape critical data infrastructure, ensuring integrity and compliance. Join a dedicated team committed to leveraging technology for better health services, making a tangible difference in the community of Quissanga every single day. We prioritize professional growth and innovation.
Job Description
Career.zycto is actively seeking a highly motivated, diligent, and detail-oriented Health Information Technician to join our growing team in the vibrant community of Quissanga, Cabo Delgado Province. This pivotal role involves the comprehensive management and organization of patient health information data, ensuring its absolute accuracy, accessibility, and stringent security in strict compliance with national healthcare regulations and international best practices. As a Health Information Technician, you will be instrumental in maintaining the robust integrity of our electronic health records (EHR) systems, providing essential support to clinical operations, and facilitating the seamless flow of crucial medical data that underpins every aspect of patient care. Your dedication and precision will directly contribute to the provision of high-quality patient care and the overall efficiency of healthcare delivery within our facilities, directly impacting the lives of individuals in Quissanga and surrounding areas. We are specifically looking for an individual with an unwavering commitment to patient privacy, unparalleled precision in data handling, and a proactive approach to continuous improvement in health information management practices. This is an exciting opportunity to become a key player in an organization that not only values innovation and technological advancement but also prioritizes significant community impact. You will provide essential support to medical professionals, ensuring they have the information they need, when they need it, to make informed decisions, ultimately enhancing the health and well-being of the Quissanga population. You will work closely and collaboratively with clinicians, administrative staff, and IT support teams to ensure that all health information processes are streamlined, effective, and meet the highest standards. Our ideal candidate is proactive, possesses exceptional organizational skills, a keen eye for detail, and thrives in a collaborative, dynamic, and fast-paced healthcare environment where their work truly matters.
Key Responsibilities
- Manage and maintain patient health records, ensuring accuracy, completeness, and compliance with all applicable regulations (e.g., patient privacy laws, data security standards).
- Abstract and assign appropriate medical codes (e.g., ICD-10, CPT) for diagnoses and procedures, ensuring proper billing and statistical reporting.
- Process patient admissions, transfers, and discharges, updating health information systems promptly and accurately.
- Retrieve, file, and distribute medical records as requested by authorized personnel, adhering to strict confidentiality protocols.
- Perform regular audits of health records to identify and correct discrepancies or missing information.
- Assist healthcare providers with documentation requirements and ensure adherence to documentation standards.
- Utilize and troubleshoot electronic health record (EHR) systems effectively, providing support to users as needed.
- Protect the security of medical records and patient information at all times, implementing and upholding privacy policies.
- Participate in departmental meetings and continuous professional development to stay current with HIM best practices and regulatory changes.
- Generate reports related to health information data for administrative, clinical, and research purposes.
Required Skills
- Proficiency in medical terminology, anatomy, and physiology.
- Strong understanding of healthcare data privacy regulations (e.g., local equivalent of HIPAA, GDPR principles).
- Experience with electronic health record (EHR) systems and health information management software.
- Excellent organizational skills and meticulous attention to detail.
- Ability to maintain strict confidentiality regarding patient information.
- Strong communication and interpersonal skills, capable of working effectively in a team.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Problem-solving abilities and a proactive approach to task management.
Preferred Qualifications
- Certification in Health Information Management (e.g., RHIT, RHIA or local equivalent).
- Prior experience in a hospital or clinical setting in Cabo Delgado Province.
- Familiarity with medical coding systems (ICD-10, CPT) and their application.
- Bilingualism (e.g., Portuguese and a local language like Makhuwa, Mwani, or Swahili) is a significant asset.
- Experience with data abstraction and analysis for reporting.
Perks & Benefits
- Competitive monthly salary with opportunities for performance-based increases.
- Comprehensive health insurance package.
- Professional development and training opportunities to advance your HIM career.
- Supportive and collaborative work environment.
- Opportunity to make a significant impact on community health in Quissanga.
- Paid time off and public holidays.
How to Apply
Interested candidates are invited to submit their application, including a detailed CV and a cover letter outlining their qualifications and experience, by clicking the application link below. Please ensure your cover letter addresses your specific interest in this role and your experience with health information management in a healthcare setting. We encourage early applications as we review them on a rolling basis. Only shortlisted candidates will be contacted for an interview.
