About Company
Are you ready to be the face of excellence? At Career.zycto, we believe in empowering our team members to deliver outstanding service. We cultivate a dynamic and supportive atmosphere where your dedication to customer satisfaction shines. Join a forward-thinking organization that values every interaction, fosters growth, and recognizes the vital role a Supermarket Attendant plays in creating memorable shopping experiences. We are committed to your development, ensuring you thrive in a collaborative environment dedicated to quality.
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Job Description
Career.zycto is actively seeking an enthusiastic and customer-focused Supermarket Attendant to join our vibrant team in Nyeri County, Kenya. This role is crucial in creating a positive and efficient shopping experience for our valued customers. As a Supermarket Attendant, you will be the first point of contact for many shoppers, embodying our commitment to exceptional service. You will play a pivotal role in ensuring the smooth operation of the store, assisting customers with their needs, maintaining a clean and inviting environment, and processing transactions with accuracy and a friendly demeanor. If you possess a passion for helping people, a keen eye for detail, and thrive in a fast-paced retail setting, we invite you to contribute your talents to our growing enterprise. We are looking for individuals who are not just attendants, but genuine brand ambassadors dedicated to exceeding customer expectations and fostering a welcoming atmosphere that encourages loyalty and repeat visits. This is an opportunity to develop valuable retail skills, engage with the local community, and grow within a company that champions its employees.
Key Responsibilities
- Greet customers warmly and provide attentive assistance throughout their shopping journey.
- Accurately process customer transactions using Point-of-Sale (POS) systems, handling cash and card payments.
- Assist customers in locating products, offering recommendations, and answering product-related inquiries.
- Maintain a clean, organized, and visually appealing store environment, including shelving and display areas.
- Replenish shelves, ensure proper product rotation, and monitor stock levels to prevent shortages.
- Address customer feedback and complaints professionally, escalating issues to management when necessary.
- Assist with opening and closing procedures as required, ensuring security and readiness.
- Collaborate effectively with team members to ensure smooth store operations and a cohesive work environment.
- Adhere to all company policies, procedures, and safety guidelines.
- Participate in regular training sessions to enhance product knowledge and customer service skills.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Proven ability to deliver exceptional customer service with a positive attitude.
- Basic mathematical skills for handling transactions and counting change.
- Strong attention to detail and organizational abilities.
- Ability to work effectively in a team-oriented environment.
- Reliability, punctuality, and a strong work ethic.
- Physical stamina to stand for extended periods and lift moderate weights.
Preferred Qualifications
- Kenya Certificate of Secondary Education (KCSE) or equivalent.
- Previous experience in a retail, customer service, or hospitality role.
- Fluency in both English and Swahili.
- Familiarity with Point-of-Sale (POS) systems.
- Demonstrated problem-solving skills and ability to remain calm under pressure.
Perks & Benefits
- Competitive monthly salary and performance incentives.
- Comprehensive on-the-job training and ongoing professional development.
- Opportunities for career advancement within a dynamic organization.
- A supportive and collaborative work environment.
- Employee discounts on selected store products.
- Health and wellness programs.
How to Apply
Interested candidates are encouraged to apply by clicking on the application link below. Please ensure your application highlights your customer service experience and your enthusiasm for joining our team in Nyeri. We look forward to reviewing your application!
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