About Company
At Career.zycto, we’re not just selling products; we’re crafting seamless digital experiences that delight our customers. For an E-commerce Specialist, this means joining a dynamic team where your strategic vision for online stores and efficient fulfilment processes directly impacts our growth. We champion innovation, offer a collaborative environment, and empower our talent to transform ideas into tangible results. Here, you’ll find ample opportunities to enhance your skills, lead exciting projects, and contribute to a brand that values both cutting-edge technology and customer satisfaction. Join us and shape the future of retail.
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Job Description
We are seeking a highly motivated and detail-oriented E-commerce Specialist to join our growing team in Bridgeton, Glasgow. This pivotal role is perfect for a professional passionate about driving online sales and ensuring a flawless customer journey from click to delivery. As an E-commerce Specialist, you will be instrumental in managing our online store, optimising product visibility, enhancing user experience, and overseeing efficient order fulfilment processes.
Your day-to-day will involve a blend of creative strategy and meticulous execution. You’ll be responsible for the end-to-end management of our product catalogue, including creating compelling product descriptions, optimising imagery, and ensuring accurate pricing. A key part of your role will be implementing SEO best practices to improve organic search rankings, managing paid advertising campaigns, and analysing website performance using tools like Google Analytics to identify areas for improvement and growth. Furthermore, you will play a crucial role in maintaining inventory accuracy, coordinating with logistics partners for timely shipping, and managing returns efficiently to uphold our high standards of customer service.
This is an exciting opportunity to contribute directly to the success of our online presence, working within a fast-paced environment where your expertise in e-commerce platforms and digital marketing will be highly valued. We are looking for someone who thrives on data-driven decision-making, possesses excellent problem-solving skills, and is committed to delivering an exceptional online shopping experience. If you are ready to take ownership of our digital storefront and drive measurable results, we encourage you to apply.
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Key Responsibilities
- Manage and maintain product listings across the e-commerce platform, ensuring accuracy, consistency, and compelling content.
- Implement and monitor SEO strategies to improve organic search rankings and drive website traffic.
- Oversee inventory management, ensuring accurate stock levels and coordinating with suppliers and warehouse teams.
- Manage the end-to-end order fulfilment process, including order processing, shipping, and returns management.
- Analyse website performance, sales data, and customer behaviour using analytics tools to identify trends and opportunities for optimisation.
- Develop and execute digital marketing campaigns (e.g., email marketing, social media ads, PPC) to drive sales and customer engagement.
- Provide excellent customer service by addressing online queries, feedback, and resolving any order-related issues.
Required Skills
- Proficiency with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce)
- Strong understanding of SEO principles and best practices
- Experience with Google Analytics and other web analytics tools
- Demonstrated ability in inventory management and order fulfilment processes
- Excellent written and verbal communication skills
- Analytical mindset with the ability to interpret data and make informed decisions
- Proficiency in Microsoft Office Suite, especially Excel
Preferred Qualifications
- Bachelor’s degree in Marketing, Business, E-commerce, or a related field
- Experience with CRM software and email marketing platforms
- Basic knowledge of HTML/CSS for minor website adjustments
- Familiarity with digital advertising platforms (Google Ads, social media advertising)
Perks & Benefits
- Competitive salary and performance-based bonuses
- Generous holiday allowance
- Opportunities for professional development and training
- Dynamic and supportive work environment
- Employee discounts on company products
- Pension scheme
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your CV and cover letter highlight your relevant experience and qualifications for this role.
