About Company
Are you eager to propel sales efficiency in a dynamic setting? Career.zycto offers a vibrant ecosystem where your analytical prowess and organizational skills as a Sales Operations Aide will directly contribute to our strategic growth. We’re a forward-thinking firm committed to leveraging data and streamlined processes to empower our sales force. Join a supportive team where your efforts in sales enablement, reporting, and CRM administration are not just tasks, but pivotal components of our success story. This is an environment ripe for professional development and meaningful contribution.
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Job Description
Career.zycto is seeking a highly motivated and detail-oriented Sales Operations Aide to join our growing team in Intaka, Maputo. This pivotal role will provide essential administrative and operational support to our sales department, ensuring the smooth functioning of sales processes and contributing to overall sales effectiveness. You will be instrumental in maintaining data accuracy, generating critical reports, and assisting with various sales enablement initiatives that empower our sales professionals to achieve their targets. This is an excellent opportunity for an individual with a keen eye for detail, strong organizational skills, and a desire to build a career in sales operations.
As a Sales Operations Aide, you will work closely with our sales leadership and individual contributors, becoming an indispensable part of their daily workflow. Your responsibilities will span across CRM management, data analysis, sales material coordination, and administrative support, all designed to optimize our sales cycle and improve efficiency. We are looking for someone who thrives in a fast-paced environment, can manage multiple priorities with precision, and is eager to learn and grow within a dynamic sales organization. If you are passionate about supporting sales teams, possess excellent communication skills, and are proficient with sales tools and technologies, we encourage you to apply and help us drive continued success in the Mozambican market.
This role offers significant exposure to various facets of a modern sales organization, from lead management to sales forecasting. You will gain hands-on experience in supporting strategic initiatives and operational improvements, making you a valuable asset to our team. We believe in fostering a collaborative and supportive work environment where every team member’s contribution is recognized and valued. Join Career.zycto and play a key role in shaping our sales success story.
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Key Responsibilities
- Assist in the administration and maintenance of the CRM system (e.g., Salesforce, HubSpot), ensuring data integrity and accuracy.
- Generate and distribute regular sales reports, dashboards, and analyses to track performance metrics and identify trends.
- Support the sales team with administrative tasks, including scheduling meetings, preparing presentations, and managing correspondence.
- Coordinate sales enablement materials, ensuring all resources are up-to-date and accessible to the sales force.
- Assist in the onboarding process for new sales representatives, providing necessary tools and resources.
- Monitor sales pipeline and forecast data, helping to identify potential issues or opportunities for improvement.
- Process sales orders, contracts, and other documentation, ensuring compliance with company policies.
- Collaborate with marketing and finance teams to ensure alignment on sales processes and reporting.
- Participate in projects aimed at improving sales efficiency and operational workflows.
- Provide general operational support to the sales department as needed.
Required Skills
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
- Strong organizational and time management skills
- Excellent written and verbal communication abilities in English and Portuguese
- High attention to detail and accuracy
- Ability to work independently and as part of a team
- Basic understanding of sales processes and metrics
- Experience with CRM software (e.g., Salesforce, HubSpot, Zoho CRM)
Preferred Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field
- Prior experience in a sales support, administrative, or operations role
- Familiarity with data analysis tools and techniques
- Experience working in a fast-paced commercial environment
Perks & Benefits
- Competitive salary and performance incentives
- Health and wellness benefits package
- Opportunities for professional development and career growth
- Collaborative and supportive work environment
- On-site parking available
- Team-building activities and social events
How to Apply
Interested candidates are invited to submit their comprehensive resume and a cover letter detailing their relevant experience and why they are a great fit for this role. Please ensure your application highlights your proficiency in CRM systems and your organizational capabilities. Click on the link below to apply for the job.
