About Company
Career.zycto champions a supportive and dynamic environment where medical professionals truly make a difference in patient lives every day. For a dedicated Medical Office Assistant, our clinic in Moose Jaw offers a unique opportunity to be the cornerstone of our operations, fostering a welcoming atmosphere and ensuring seamless patient experiences. We pride ourselves on teamwork, continuous learning, and a deep commitment to community health. Join a practice that values your organizational skills, empathy, and pivotal role in healthcare delivery. Here, your contributions are recognized, and your career growth is encouraged within a collaborative setting designed for success.
Job Description
Are you a highly organized, empathetic, and detail-oriented individual passionate about healthcare and providing exceptional patient experiences? Career.zycto is seeking a dedicated Full-Time Medical Office Assistant to join our thriving practice in Moose Jaw, Saskatchewan. This pivotal role is more than just administrative support; you are the welcoming face and the organizational backbone of our clinic, ensuring our patients receive the highest standard of care from their very first interaction.
As a Medical Office Assistant with Career.zycto, you will play an indispensable role in the daily operations of our busy medical office. Your expertise will ensure smooth patient flow, efficient scheduling, and accurate record-keeping, directly contributing to our patients’ well-being and satisfaction. You will be the primary point of contact for patients, handling inquiries, processing paperwork, and managing communications with professionalism and compassion. We are looking for someone who thrives in a fast-paced environment, can juggle multiple tasks with grace, and possesses an unwavering commitment to confidentiality and patient privacy. This position offers a fantastic opportunity to grow your career within a supportive team that values your contributions and encourages professional development. If you are ready to make a significant impact in a healthcare setting and become an integral part of our Moose Jaw community, we encourage you to apply. Join us at Career.zycto and help us continue to deliver outstanding healthcare services.
Key Responsibilities
- Greet and register patients warmly, ensuring a positive first impression and efficient check-in/check-out processes.
- Schedule and confirm appointments, manage practitioner calendars, and coordinate referrals to specialists.
- Maintain and update electronic medical records (EMR) with accuracy and strict adherence to confidentiality protocols.
- Process patient billing, collect payments, and submit insurance claims efficiently.
- Answer incoming calls, triage patient inquiries, and direct calls to appropriate medical staff.
- Manage incoming and outgoing correspondence, including faxes, emails, and postal mail.
- Maintain an organized and tidy reception area and office space, ensuring adequate supplies are on hand.
- Assist with preparing examination rooms and sterilizing equipment as needed, following clinic protocols.
- Provide administrative support to physicians and other healthcare professionals.
- Educate patients on clinic policies, procedures, and relevant healthcare information.
- Handle sensitive information with the utmost discretion and professionalism.
Required Skills
- Proven experience in an administrative or customer service role, preferably in a medical or healthcare setting.
- Exceptional interpersonal and communication skills, both verbal and written.
- Proficiency with Electronic Medical Records (EMR) systems and general office software (MS Office Suite).
- Strong organizational abilities with meticulous attention to detail.
- Demonstrated ability to multitask, prioritize, and manage time effectively in a dynamic environment.
- Thorough knowledge of medical terminology and office procedures.
- A compassionate and patient-focused approach to service delivery.
- Ability to maintain strict confidentiality regarding patient information.
Preferred Qualifications
- Completion of a Medical Office Assistant diploma or certificate program.
- Experience with Accuro EMR system.
- Current First Aid and CPR certification.
- Bilingualism (English/French) would be considered an asset.
- Familiarity with Saskatchewan health regulations and billing practices.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health, dental, and vision benefits.
- Paid vacation and sick leave.
- Opportunities for professional development and continuous learning.
- A supportive, collaborative, and team-oriented work environment.
- Contribution to a vital service within the Moose Jaw community.
- Employee wellness programs.
How to Apply
We invite all qualified and interested candidates to submit their application. Please click on the link below to apply directly. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
