About Company
Blackwood Homes and Care is a leading Scottish housing and care provider, dedicated to making a positive difference in people’s lives. For over 40 years, we have been innovating and delivering award-winning services that empower our customers to live independently and with dignity. We are committed to using technology to enhance lives, breaking down barriers, and creating inclusive communities across Scotland. Our mission is to help people live life to the full, and we achieve this through a person-centred approach, a compassionate team, and a forward-thinking vision. We pride ourselves on creating a supportive and inclusive environment where every team member feels valued and can contribute to our impactful work. Join us and be part of an organisation that truly believes in making a societal difference through innovative care and housing solutions.
Job Description
Are you a highly organised, proactive, and detail-oriented administrative professional looking for a remote opportunity within a purpose-driven organisation? Blackwood Homes and Care is seeking a dedicated Remote Office Administrator to join our dynamic team. In this pivotal full-time role, you will provide comprehensive administrative support to various departments, ensuring the smooth and efficient operation of our remote working environment. This position is perfect for someone who thrives on managing multiple tasks, possesses excellent communication skills, and is adept at using digital tools to collaborate effectively across a geographically dispersed team. While your work will be carried out remotely, you will be an integral part of our Edinburgh-based administrative function, contributing directly to our mission of enhancing the lives of our customers across Scotland. You will be responsible for a wide array of administrative functions, acting as a central point of contact and ensuring that all necessary information and resources are accessible to your colleagues. Your ability to anticipate needs, problem-solve independently, and maintain a high level of discretion will be key to your success. We are looking for someone who is not just seeking a job, but a chance to contribute meaningfully to a company that genuinely cares and puts its customers and colleagues at the heart of everything it does.
Key Responsibilities
- Manage and organise digital files, documents, and records, ensuring easy accessibility and compliance with data protection policies and internal guidelines.
- Schedule and coordinate virtual meetings, appointments, and conferences, including sending invitations, managing RSVPs, preparing agendas, and taking accurate minutes.
- Handle incoming communications, including emails and phone calls, directing inquiries to the appropriate departments or individuals in a timely and professional manner.
- Prepare, edit, and proofread various documents, reports, presentations, and correspondence with impeccable grammar and high accuracy.
- Assist with data entry and maintenance of databases and CRM systems, ensuring data integrity and currency.
- Provide administrative support for ongoing projects, including tracking progress, collating information, and preparing regular updates for stakeholders.
- Order and manage office supplies for remote teams as needed, adhering to company budget guidelines and procurement procedures.
- Support HR and Finance departments with basic administrative tasks, such as processing expenses, managing new starter documentation, or updating records.
- Act as a virtual liaison for internal and external stakeholders, maintaining professional and positive relationships at all times.
- Proactively identify and implement administrative efficiencies and process improvements to enhance remote team productivity and operational effectiveness.
Required Skills
- Proven experience (minimum 3 years) as an Office Administrator, Administrative Assistant, or similar role in a fast-paced environment.
- Exceptional organisational and time management skills with the ability to prioritise tasks effectively and manage deadlines in a remote setting.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and/or Google Workspace applications.
- Excellent written and verbal communication skills, with a professional, articulate, and empathetic demeanour.
- Strong attention to detail and accuracy in all administrative tasks, from data entry to document preparation.
- Ability to work independently with minimal supervision, demonstrating initiative, self-motivation, and strong problem-solving capabilities.
- High level of discretion and confidentiality when handling sensitive organisational and personal information.
- Reliable high-speed internet connection and a dedicated, quiet, and comfortable home office setup conducive to productive work.
Preferred Qualifications
- Previous experience working specifically in a remote or hybrid administrative capacity.
- Experience within the social care, housing, or non-profit sectors, demonstrating an understanding of relevant compliance and sensitivities.
- Familiarity with project management software (e.g., Asana, Trello, Microsoft Teams) or CRM systems.
- A relevant administrative qualification, certification, or degree in a business-related field.
Perks & Benefits
- Competitive annual salary reflective of experience and responsibilities.
- Generous holiday allowance, increasing with length of service.
- Excellent contributory pension scheme to support your future.
- Access to a comprehensive Employee Assistance Programme (EAP) for health and wellbeing support.
- Extensive opportunities for professional development, training, and continuous learning.
- A truly flexible remote working environment that promotes work-life balance.
- Potential tech stipend for home office equipment (terms and conditions apply).
- Participation in employee recognition programs that celebrate your contributions.
- The chance to contribute to a socially responsible and impactful organisation making a real difference in communities.
How to Apply
If you are a highly motivated and experienced administrative professional eager to contribute to a meaningful cause from a remote setting, we encourage you to apply. Please click on the application link below to visit our careers page. Look for current administrative vacancies or submit a general application, ensuring you highlight your suitability for a remote office administrator role and how your skills align with Blackwood’s mission and values. We look forward to reviewing your application and potentially welcoming you to our team!