About Company
Embark on your tech journey with Career.zycto, a forward-thinking firm dedicated to empowering the next generation of IT talent. We specialize in robust cloud solutions and infrastructure management, creating an environment ripe for growth and learning. For an entry-level cloud systems handler, our collaborative culture offers unparalleled mentorship and hands-on experience with cutting-edge technologies. Join a team where your curiosity is celebrated, your skills are developed, and your impact is tangible from day one. We believe in building careers, not just filling roles, making us the perfect launchpad for your professional aspirations in cloud computing.
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Job Description
Are you ready to launch your career in the dynamic world of cloud computing? Career.zycto invites passionate and driven individuals to join our team as an Entry Level Cloud Systems Handler. This isn’t just a job; it’s a foundational opportunity to build expertise in critical IT infrastructure, directly impacting how our clients leverage cutting-edge cloud technologies. Based in the historic heart of Old Quebec, you’ll be immersed in a supportive environment where continuous learning and professional development are at the core of our mission.
As an Entry Level Cloud Systems Handler, you will play a crucial role in supporting the daily operations and maintenance of our cloud-based systems. You’ll gain hands-on experience with various cloud platforms, learning the intricacies of system monitoring, incident response, and routine system administration tasks. This position is designed for individuals eager to dive deep into cloud architecture, automation, and security best practices. Working alongside experienced engineers and architects, you’ll contribute to ensuring the stability, performance, and scalability of our cloud infrastructure. Your daily activities will involve responding to alerts, troubleshooting basic technical issues, assisting with system backups and restores, and meticulously documenting procedures and configurations. This role provides an excellent pathway to specialize in areas such as DevOps, Cloud Security, or Cloud Architecture in the future.
Career.zycto is committed to fostering a culture of mentorship and growth. We understand that entry-level professionals thrive with guidance, and we are dedicated to providing the resources and training you need to excel. You will have access to internal training programs, certifications support, and a collaborative team environment where knowledge sharing is encouraged. If you have a foundational understanding of IT concepts, a strong desire to learn about cloud technologies, and excellent problem-solving skills, we want to hear from you. This is a unique chance to kickstart a rewarding career in an essential and rapidly evolving field, right here in Quebec City.
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Key Responsibilities
- Assist with monitoring cloud system performance and availability using various tools.
- Respond to and resolve basic technical incidents and service requests in a timely manner.
- Perform routine system checks, updates, and maintenance tasks under supervision.
- Support data backup, recovery, and replication processes to ensure data integrity and availability.
- Meticulously document system configurations, operational procedures, and troubleshooting steps.
- Collaborate with senior team members on system upgrades, deployments, and optimization projects.
- Actively learn and apply cloud security best practices to protect sensitive data and infrastructure.
- Participate in on-call rotation as training progresses to provide essential system support.
Required Skills
- Basic understanding of operating systems (Linux and/or Windows).
- Familiarity with fundamental networking concepts (TCP/IP, DNS, firewalls).
- Strong problem-solving and analytical abilities with a keen eye for detail.
- Excellent communication skills, both written and verbal, for effective teamwork and documentation.
- A strong eagerness to learn and adapt quickly to new technologies and evolving platforms.
- Ability to work effectively both independently and as part of a collaborative team.
- Fluency in English.
Preferred Qualifications
- Bachelor's degree or college diploma in Computer Science, Information Technology, or a related technical field.
- Familiarity with basic scripting languages (e.g., Python, Bash) for automation tasks.
- Exposure to or basic understanding of major cloud platforms (AWS, Azure, or Google Cloud Platform).
- Understanding of ITIL principles or other IT service management frameworks.
- Bilingualism (English and French).
Perks & Benefits
- Comprehensive health, dental, and vision insurance coverage.
- Generous paid time off and statutory holidays.
- Significant opportunities for professional development and industry certifications.
- Dedicated mentorship programs to support career growth and skill acquisition.
- A collaborative, inclusive, and dynamic work environment.
- Access to a modern office space located in the historic and vibrant Old Quebec.
- Employee assistance program for personal and professional support.
How to Apply
Interested candidates are encouraged to apply by clicking on the link below. Please submit your resume and a cover letter outlining your interest in cloud systems and how your skills and aspirations align with this entry-level role. We look forward to reviewing your application and potentially welcoming you to the Career.zycto team.
