About Company
Are you eager to join a dynamic team where your passion for service can truly shine? Career.zycto is a forward-thinking organization committed to nurturing talent within the vibrant hospitality sector. We believe that exceptional guest experiences begin with a motivated and well-supported front-of-house team. Our focus is on creating environments where every team member, especially our dedicated waiters, feels valued, empowered, and essential to our success. If you’re looking for a part-time role that offers growth opportunities and a supportive community in the heart of Oluyole, Ibadan, you’ve found your next home with us. We cultivate spaces where professional development is encouraged and every smile makes a difference.
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Job Description
Career.zycto is actively seeking an enthusiastic and dedicated Part-Time Restaurant Service Waiter to join our vibrant and rapidly growing establishment located in the bustling heart of Oluyole, Ibadan. This pivotal front-of-house role is instrumental in shaping the guest experience, ensuring every patron receives exceptional service from their initial welcome to their final farewell. We are on the lookout for individuals who possess a profound passion for hospitality, an impeccable eye for detail, and an unwavering commitment to cultivating genuine guest satisfaction. This position transcends mere order-taking; it’s about crafting unforgettable dining memories, anticipating unspoken needs, and contributing significantly to the warm, inviting ambiance that defines our restaurant and fosters cherished repeat visits.
The ideal candidate will not only thrive but excel in a dynamic and fast-paced restaurant setting, consistently demonstrating superior communication skills, a proactive and solution-oriented attitude, and an innate ability to collaborate harmoniously within a diverse team. You will be expected to uphold a consistently professional demeanor, meticulously adhere to our stringent standards of hygiene and presentation, and cultivate a comprehensive understanding of our diverse menu offerings. This expertise will enable you to confidently and enthusiastically guide our guests through their culinary journey, recommending dishes and drinks with informed precision. This part-time opportunity provides valuable scheduling flexibility while simultaneously offering abundant avenues to refine your customer service acumen, broaden your knowledge of food and beverage pairings, and strategically advance your career within the flourishing hospitality sector.
Our Oluyole location is renowned for its inclusive and welcoming culture, where diligent effort is not only recognized but genuinely celebrated, and cohesive teamwork is the bedrock of our success. As a Restaurant Service Waiter, you will play a crucial role in processing guest orders with speed and accuracy, serving delectable food and refreshing beverages with grace and efficiency, and diligently ensuring that the dining area remains impeccably clean, organized, and inviting at all times. We are particularly keen on candidates who display strong initiative, possess the ability to resolve any guest concerns swiftly and courteously, and consistently go above and beyond to exceed every guest’s expectations. If you are deeply passionate about delivering unparalleled service and eager to make a tangible contribution to a successful and thriving restaurant team, we wholeheartedly encourage you to submit your application. Join us and become an indispensable cornerstone of our guest experience, transforming every meal into a delightful and memorable occasion for our valued patrons.
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Key Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Present menus, answer questions, and make recommendations regarding food and beverages.
- Take accurate food and drink orders using a Point of Sale (POS) system.
- Serve food and beverages promptly and courteously, ensuring presentation standards are met.
- Monitor dining area for cleanliness and ensure tables are cleared, sanitized, and reset efficiently.
- Address guest inquiries and resolve any complaints professionally and efficiently to ensure satisfaction.
- Process payments accurately and handle cash, card, and mobile transactions.
- Collaborate effectively with kitchen staff and other team members to ensure smooth service flow and timely delivery of orders.
- Maintain a clean, organized, and stocked work station throughout shifts.
- Adhere strictly to all food safety, hygiene, and restaurant operational regulations.
Required Skills
- Proven experience as a Waiter/Waitress or in a similar customer service role (minimum 1 year).
- Excellent verbal communication and interpersonal skills.
- Ability to work efficiently and remain calm in a fast-paced, high-pressure environment.
- Strong customer service orientation with a pleasant and approachable demeanor.
- Basic mathematical skills for accurate order taking and payment processing.
- Physical ability to stand and walk for extended periods, and lift up to 25 lbs.
- Flexibility to work evenings, weekends, and public holidays as required by a part-time schedule.
Preferred Qualifications
- High school diploma or equivalent educational background.
- Knowledge of food and beverage pairings and basic wine/cocktail service.
- Familiarity with common POS (Point of Sale) systems used in restaurants.
- Certification in food handling or safety from a recognized body.
- Ability to speak additional local languages (e.g., Yoruba) to better serve diverse clientele.
Perks & Benefits
- Competitive hourly/monthly pay structure.
- Opportunity to earn tips based on service excellence.
- Flexible part-time schedule to accommodate personal commitments.
- Supportive and collaborative team-oriented work environment.
- Opportunities for career growth and professional development within the hospitality sector.
- Staff meals or discounts on food and beverages.
- Comprehensive training on menu items, service standards, and operational procedures.
How to Apply
To apply for this exciting Part-Time Restaurant Service Waiter role, please click on the application link below. We encourage you to submit your detailed resume outlining your relevant experience and a brief cover letter explaining why you are the perfect fit for our team. We look forward to reviewing your application and potentially welcoming you to Career.zycto’s hospitality family.
