About Company
Are you eager to leverage your organizational skills to champion a cause? Career.zycto acts as a vital bridge, connecting passionate talent with impactful nonprofit organizations dedicated to creating positive change across Queensland. We believe that behind every successful community initiative is a well-supported operational framework. Join our team, and you’ll become an integral part of empowering these crucial efforts, ensuring their programs run smoothly and effectively. We foster a collaborative, mission-driven atmosphere where your contributions directly translate into tangible social good, making every day rewarding.
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Job Description
Career.zycto is seeking a dedicated and highly organised Nonprofit Program Operations Assistant to join our vibrant team in Bundaberg, Queensland. This crucial full-time role offers an exciting opportunity to contribute directly to the success and sustainability of vital community programs by ensuring seamless operational support. As a Nonprofit Program Operations Assistant, you will be at the heart of our mission, providing essential administrative, logistical, and coordination assistance that empowers our programs to deliver maximum impact.
You will play a pivotal role in the day-to-day functioning of our nonprofit initiatives, working closely with program managers, volunteers, and community partners. Your ability to manage multiple tasks, maintain meticulous records, and communicate effectively will be paramount. This position is ideal for an individual with a passion for social good, a keen eye for detail, and a proactive approach to problem-solving. You will contribute to various facets of program delivery, from scheduling and event coordination to data entry and reporting, all while upholding our commitment to transparency and efficiency.
We are looking for someone who thrives in a dynamic environment, is eager to learn, and is committed to making a tangible difference in the lives of those we serve. If you are ready to apply your organisational talents to a meaningful cause and grow your career within the nonprofit sector, we encourage you to apply. Join Career.zycto and become an indispensable part of a team dedicated to fostering positive change and strengthening communities across Queensland. Your operational excellence will directly enable our programs to reach more people and achieve greater outcomes, making this a truly impactful and rewarding career step.
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Key Responsibilities
- Provide comprehensive administrative support to program managers and staff, including scheduling meetings, managing correspondence, and preparing documents.
- Assist with the coordination and logistical planning of program activities, workshops, and events.
- Maintain accurate and up-to-date program records, databases, and filing systems, ensuring data integrity and compliance.
- Process invoices, expense claims, and other financial documentation in coordination with the finance team.
- Support the preparation of program reports, presentations, and grant applications by gathering and compiling relevant information.
- Coordinate volunteer schedules and assist with volunteer onboarding and engagement activities.
- Handle incoming inquiries from program participants and community partners, providing timely and accurate information or directing them to appropriate resources.
- Assist in the procurement of program materials and supplies, managing inventory and reordering as needed.
- Contribute to the continuous improvement of operational processes and procedures to enhance efficiency.
- Liaise with external vendors and service providers as required for program delivery.
Required Skills
- Minimum 1-2 years of experience in an administrative or operational support role, preferably within a nonprofit or community-focused organisation.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general office software.
- Excellent organisational and time management skills with the ability to prioritise tasks and meet deadlines.
- Strong attention to detail and accuracy in record-keeping and data entry.
- Exceptional written and verbal communication skills.
- Demonstrated ability to work effectively both independently and as part of a team.
- A genuine passion for community development and the mission of nonprofit organisations.
Preferred Qualifications
- Tertiary qualification in Business Administration, Community Development, Social Sciences, or a related field.
- Experience with CRM software or database management systems.
- Familiarity with grant reporting and compliance requirements in the nonprofit sector.
- Understanding of the Bundaberg community and local services.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Supportive and collaborative team environment.
- Opportunity to make a tangible difference in the community.
- Professional development and growth opportunities.
- Flexible work arrangements (where feasible and in line with program needs).
- Access to Employee Assistance Program (EAP).
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume and a cover letter addressing your suitability for the role are attached. Your cover letter should highlight your relevant experience and passion for working in the nonprofit sector. We look forward to reviewing your application.
