About Company
Sky UK is a leading media and telecommunications company, bringing entertainment, news, and communications to millions of homes across the UK. With a rich history of innovation, we’re at the forefront of digital broadcasting, broadband, and mobile services. We believe in creating a culture where everyone can be their best, fostering an environment of collaboration, respect, and continuous learning. Our commitment to technology and our customers is matched only by our dedication to our people, providing opportunities for growth and a supportive work environment, even from the comfort of your own home.
Job Description
Are you an organisational wizard with an innate ability to bring order to complex schedules? Do you thrive in a fast-paced environment and possess a keen eye for detail? Sky UK is looking for a proactive and highly organised Remote Scheduling Coordinator to join our dynamic team, operating entirely from a home office base in East Kilbride, Glasgow. This is a pivotal role that ensures the seamless coordination of resources, appointments, and personnel, directly impacting our operational efficiency and, ultimately, our customer satisfaction.
In this vital work-from-home position, you will be responsible for managing intricate schedules for various departments, potentially including field engineers, customer service specialists, or project teams. Your day will involve navigating multiple systems, responding to urgent requests, and proactively identifying potential conflicts or inefficiencies before they arise. You’ll be the linchpin that keeps operations running smoothly, ensuring that our teams are where they need to be, when they need to be there, equipped with the right information.
You’ll leverage your exceptional communication skills to liaise with internal stakeholders across different levels of the organisation, adapting your approach to meet diverse needs. This role requires a high degree of autonomy, self-discipline, and a dedicated home working environment, demonstrating your capability to manage your workload effectively without direct supervision. While working remotely, you’ll remain an integral part of a supportive and collaborative virtual team, participating in regular online meetings and leveraging digital tools to stay connected. We’re looking for someone who is not just a scheduler, but a problem-solver, a proactive planner, and a reliable point of contact who can anticipate needs and streamline processes. If you’re passionate about efficiency, enjoy the challenge of a dynamic scheduling environment, and are ready to contribute to a world-class company from your home office, we encourage you to apply.
Key Responsibilities
- Develop and maintain complex scheduling calendars for multiple teams or departments, ensuring optimal resource allocation.
- Coordinate appointments, meetings, and project timelines, proactively identifying and resolving conflicts.
- Communicate effectively with internal stakeholders to gather scheduling requirements and provide updates.
- Utilise scheduling software and other digital tools to manage and track all scheduled activities.
- Monitor schedules in real-time, making adjustments as needed in response to unforeseen circumstances or changes.
- Prepare and distribute daily, weekly, and monthly scheduling reports.
- Maintain accurate records of all scheduling activities and related communications.
- Identify opportunities for process improvement within the scheduling function to enhance efficiency.
- Provide exceptional administrative support related to scheduling and coordination tasks.
Required Skills
- Minimum 2 years of experience in a scheduling, coordination, or administrative role.
- Proven proficiency with scheduling software and office productivity suites (e.g., Microsoft Office, Google Workspace).
- Exceptional organisational and time management skills with a meticulous attention to detail.
- Strong verbal and written communication skills, with the ability to interact professionally at all levels.
- Demonstrated ability to work independently, managing a demanding workload from a home office environment.
- Problem-solving capabilities and the ability to make sound decisions under pressure.
- Reliable high-speed internet connection and a dedicated, quiet home workspace.
Preferred Qualifications
- Experience with large-scale enterprise scheduling systems (e.g., SAP, Salesforce scheduling modules).
- Previous experience in a remote or hybrid working environment.
- Background in telecommunications, media, or a related service industry.
- HND or Degree qualification in Business Administration, Operations Management, or a related field.
Perks & Benefits
- Competitive salary and performance-based bonus scheme.
- Generous Sky employee discounts on TV, broadband, and mobile products.
- Comprehensive health and wellness benefits.
- Pension scheme with employer contributions.
- 25 days annual leave, plus public holidays.
- Extensive training and development opportunities to support career growth.
- A supportive and inclusive remote working culture.
- Employee assistance program for personal and professional support.
How to Apply
Ready to bring your scheduling expertise to Sky UK? We encourage you to click the application link below to submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this remote role. Please highlight your experience with remote work and scheduling in your application.