About Company
Seeking to elevate your career in luxury service? Career.zycto connects exceptional talent with premier opportunities in the hospitality sector. We specialize in placing dedicated professionals who understand the nuances of high-end client experiences. Join a network that values your commitment to excellence and offers pathways to distinguished roles within Enugu’s finest establishments. We champion your growth, ensuring you thrive in environments where superior service is paramount. Partner with us to unlock a flexible, rewarding path in the opulent world of hospitality, where your skills are truly appreciated and developed, fostering an environment where your unique contributions are recognized and celebrated.
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Job Description
Career.zycto is actively seeking meticulous and passionate Luxury Hospitality Service Aides to join our esteemed client network in Enugu, Enugu State. This is a unique opportunity for individuals who possess a refined touch and a dedication to delivering unparalleled service in high-end environments. As a Luxury Hospitality Service Aide, you will be an integral part of creating memorable experiences for discerning guests, upholding the highest standards of presentation, cleanliness, and personalized attention. We are looking for individuals who thrive in a dynamic setting, are proactive, and can anticipate guest needs with grace and efficiency. This role offers flexible hours, making it ideal for those seeking to balance work with other commitments while still pursuing a fulfilling career in luxury hospitality. You will contribute to an atmosphere of elegance and comfort, ensuring every guest interaction reflects the premium quality of the establishment. Your ability to maintain discretion, professionalism, and a positive demeanor, even under pressure, will be highly valued. This position is perfect for someone looking to grow their experience within the luxury segment of the hospitality industry, working with some of the most prestigious venues in Enugu. If you are detail-oriented, have an eye for perfection, and are committed to exceeding expectations, we encourage you to apply and become a part of our talent pool dedicated to excellence.
Key Responsibilities
- Ensure impeccable cleanliness and presentation of all assigned guest areas, including suites, common areas, and specialized facilities.
- Assist guests with personal requests, luggage handling, and concierge-style services with utmost discretion and efficiency.
- Prepare and refresh rooms and public spaces to exacting luxury standards, paying close attention to detail and aesthetic arrangement.
- Handle delicate guest belongings and high-value items with care and integrity.
- Collaborate with other service staff to provide seamless and coordinated guest experiences.
- Anticipate guest needs and proactively offer assistance, ensuring a comfortable and personalized stay.
- Report maintenance issues or service discrepancies promptly to ensure guest satisfaction and operational efficiency.
- Adhere strictly to all health, safety, and hygiene protocols of the luxury establishment.
- Maintain a professional appearance and demeanor at all times, reflecting the prestige of the brand.
Required Skills
- Exceptional attention to detail and organizational skills.
- Proven ability to maintain high standards of cleanliness and presentation.
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Discretion and respect for guest privacy.
- Physical stamina to handle demanding tasks and stand for extended periods.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
Preferred Qualifications
- Previous experience in a luxury hotel, resort, or high-end service environment.
- Knowledge of multiple languages (e.g., Igbo, French) is a plus.
- Certification in hospitality services or related fields.
- Basic computer proficiency for operational tasks.
Perks & Benefits
- Competitive salary structure for flexible hours.
- Opportunity to work in prestigious luxury environments.
- Professional development and training opportunities.
- Exposure to high-net-worth clientele.
- Supportive and collaborative team culture.
- Flexible scheduling to accommodate personal commitments.
How to Apply
To express your interest in this exceptional opportunity, please click on the application link below. Ensure your resume highlights any prior experience in luxury hospitality or customer service roles. We look forward to reviewing your application and connecting with you.
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