About Company
Do you thrive in a dynamic kitchen environment and love leading a team to culinary excellence? Career.zycto isn’t just a recruitment partner; we connect passionate professionals with vibrant opportunities in Toronto’s bustling food scene. We champion individuals who bring energy, skill, and a commitment to quality service. For a Food Service Supervisor, we offer pathways to establishments where your leadership truly shapes guest experiences and elevates operational standards. Join us, and discover a role where your expertise in food preparation, staff management, and customer satisfaction will be celebrated and developed within Kensington Market’s unique gastronomic landscape.
Job Description
Career.zycto is delighted to be recruiting for a dedicated and experienced Food Service Supervisor to join a vibrant culinary team in the heart of Kensington Market, Toronto. This full-time opportunity is perfect for a natural leader with a passion for exceptional food quality and customer service. As a Food Service Supervisor, you will be instrumental in the daily operations of a bustling establishment, ensuring efficiency, high standards of cleanliness, and an outstanding dining experience for every guest. Your role extends beyond supervision; you will be a hands-on leader, guiding staff, managing inventory, and upholding the impeccable standards our clients are known for.
Kensington Market is renowned for its diverse culinary scene, and this role places you right at the center of it. You’ll be responsible for overseeing the preparation and serving of food, maintaining strict adherence to health and safety regulations, and ensuring a smooth workflow during peak hours. This position requires someone who can motivate a team, solve problems on the fly, and consistently deliver a high level of service in a fast-paced environment. We are looking for an individual who is not only skilled in food service operations but also passionate about creating a positive work atmosphere and fostering team development. If you are ready to take on a challenging yet rewarding role where your leadership makes a tangible difference, we encourage you to apply and become a key player in a thriving Kensington Market food establishment. Your ability to manage resources, train new employees, and maintain customer satisfaction will be critical to success in this dynamic setting. We believe in empowering our supervisors with the tools and autonomy needed to excel, making this an ideal stepping stone for career growth within the hospitality sector.
Key Responsibilities
- Supervise and coordinate the daily activities of food service staff, including cooks, servers, and kitchen helpers.
- Ensure high standards of food quality, presentation, and hygiene are consistently met.
- Train new employees in job duties, sanitation, and safety procedures.
- Oversee inventory control, including ordering supplies, managing stock levels, and minimizing waste.
- Monitor cash handling procedures, reconcile daily sales, and ensure accurate record-keeping.
- Address and resolve customer complaints promptly and professionally to ensure satisfaction.
- Prepare staff work schedules and assign duties to ensure adequate coverage and operational efficiency.
- Ensure compliance with all food safety regulations (e.g., HACCP, local health codes) and company policies.
- Assist in food preparation, cooking, and serving during busy periods.
- Maintain a clean, organized, and safe work environment for both staff and customers.
- Conduct performance evaluations and provide constructive feedback to team members.
Required Skills
- Minimum of 2 years of proven experience in a food service supervisory role.
- Strong leadership, team management, and interpersonal communication skills.
- Thorough knowledge of food safety and sanitation regulations (e.g., Ontario Health Protection and Promotion Act, HACCP principles).
- Excellent customer service and problem-solving abilities.
- Ability to work effectively in a fast-paced, high-pressure environment.
- Proficiency in English, both written and verbal.
- Strong organizational skills and attention to detail.
- Availability to work flexible hours, including evenings, weekends, and holidays.
Preferred Qualifications
- Post-secondary education in hospitality, culinary arts, or a related field.
- Food Handler Certificate from a recognized institution.
- Experience with point-of-sale (POS) systems and inventory management software.
- First Aid and CPR certification.
- Multilingual abilities, reflecting Toronto's diverse community.
Perks & Benefits
- Competitive hourly wage with opportunities for growth.
- Comprehensive health and dental benefits package.
- Paid time off and holiday pay.
- Opportunities for professional development and culinary training.
- Employee discounts on food and beverages.
- A dynamic and supportive work environment in a vibrant Toronto neighborhood.
- Potential for career advancement within the hospitality industry.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and a cover letter detailing their relevant experience and why they are the ideal fit for this role. We thank all applicants for their interest, however, only those selected for an interview will be contacted. Please ensure your application highlights your supervisory experience in a food service setting.
