About Company
Are you driven by fostering strong client relationships and propelling business growth? At Career.zycto, we empower our Account Managers to not just meet, but exceed expectations by providing unparalleled support and innovative solutions. We’re a dynamic firm dedicated to connecting top talent with leading organizations, and our success hinges on the strategic relationships our Account Managers cultivate. Join a team where your expertise directly impacts client success and company expansion, thriving in an environment that values proactive engagement and client-centric strategies. Your contributions will be instrumental in shaping our future.
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Job Description
This role calls for a highly motivated and results-oriented Account Manager to join our growing team in Saskatoon. As a critical liaison between Career.zycto and our valued clients, you will be responsible for nurturing existing relationships, identifying new business opportunities, and ensuring client satisfaction and retention. You will manage a portfolio of key accounts, understanding their unique needs and objectives, and strategically positioning our services to help them achieve their goals. This isn’t just about sales; it’s about becoming a trusted advisor, a strategic partner who can anticipate challenges and propose solutions that deliver measurable value.
The Account Manager will play a pivotal role in driving revenue growth by skillfully negotiating contracts, upselling, and cross-selling our comprehensive suite of services. You’ll conduct regular business reviews with clients, providing insights into market trends, performance metrics, and opportunities for optimization. A keen understanding of the competitive landscape, combined with the ability to articulate Career.zycto’s unique value proposition, will be essential for success. You will collaborate closely with internal teams, including marketing, service delivery, and operations, to ensure a seamless client experience and the effective deployment of resources. Your ability to translate complex client requirements into actionable plans for internal teams will be crucial.
We are seeking an individual with a proven track record in account management or business development, someone who thrives in a fast-paced environment and possesses exceptional interpersonal and communication skills. The ideal candidate will be proactive, analytical, and possess a strong commercial acumen, capable of identifying pain points and crafting tailored solutions. You will contribute directly to the strategic direction of your accounts, helping to define long-term goals and execute plans that align with both client aspirations and Career.zycto’s objectives. This position offers a fantastic opportunity to make a significant impact within a company that values innovation, client success, and professional development. Join us and shape the future of talent solutions in Saskatchewan and beyond.
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Key Responsibilities
- Develop and maintain strong, long-lasting client relationships with a portfolio of key accounts.
- Operate as the lead point of contact for all matters specific to your accounts.
- Negotiate contracts and close agreements to maximize profits and achieve sales targets.
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Forecast and track key account metrics.
- Identify and grow opportunities within existing accounts, collaborating with sales teams to ensure growth attainment.
- Assist with challenging client requests or issue escalations as needed.
Required Skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
- Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization.
- Experience in delivering client-focused solutions based on customer needs.
- Proven ability to manage multiple account management projects at a time, while paying strict attention to detail.
- Excellent listening, negotiation and presentation abilities.
- Strong verbal and written communication skills.
- Proficiency in CRM software (e.g., Salesforce).
Preferred Qualifications
- BA/BS degree in Business Administration, Sales or relevant field.
- Experience in the recruitment or human resources industry.
- Ability to speak French or other languages relevant to the Canadian market.
Perks & Benefits
- Competitive base salary plus performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- Opportunities for professional development and career advancement.
- Collaborative and supportive work environment.
- Employee wellness programs.
- Company-sponsored social events.
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume and cover letter clearly outline your relevant experience and qualifications for this role. We appreciate all applications, but only those selected for an interview will be contacted.
