About Company
Seeking to elevate your career in hospitality? Career.zycto is a dynamic recruitment firm dedicated to connecting exceptional talent with leading establishments across Southern California. We specialize in identifying pivotal leadership roles, ensuring a perfect match between your professional aspirations and our client’s organizational needs. Our commitment is to foster growth and stability for managers who are passionate about creating unparalleled guest experiences. Join our network and discover opportunities where your Front of House expertise truly shines, impacting service excellence daily. Let us help you navigate the next exciting chapter in your professional journey.
Job Description
Career.zycto is partnering with a prestigious hospitality group in Corona, California, to find an exceptional Front of House Manager. This is a thrilling opportunity for a seasoned professional ready to lead a dedicated team and elevate the guest experience at a vibrant, high-volume establishment. As the Front of House Manager, you will be the cornerstone of our guest relations and service delivery, ensuring every interaction exceeds expectations. You will be responsible for overseeing all aspects of the front-of-house operations, from supervising service staff and managing reservations to maintaining an impeccable dining environment and resolving guest concerns with grace and efficiency.
We are looking for a proactive, charismatic, and detail-oriented leader who thrives in a fast-paced environment. Your role will be critical in shaping the atmosphere and reputation of the establishment, fostering a positive work culture, and driving operational excellence. You will train, mentor, and motivate a diverse team, ensuring they uphold the highest standards of service and professionalism. This position demands strong organizational skills, an ability to multitask under pressure, and a genuine passion for hospitality. If you are eager to make a significant impact, demonstrate exemplary leadership, and contribute to a top-tier guest experience, we invite you to apply. This full-time role offers a challenging yet rewarding environment where your skills will be highly valued and your career growth supported.
Key Responsibilities
- Oversee and manage all front-of-house operations, ensuring smooth and efficient service flow.
- Recruit, train, schedule, supervise, and motivate front-of-house staff, fostering a positive and productive team environment.
- Maintain high standards of cleanliness, organization, and aesthetic appeal in all guest-facing areas.
- Handle guest inquiries, concerns, and feedback promptly and professionally, ensuring complete guest satisfaction.
- Manage reservations, seating arrangements, and special event coordination.
- Monitor inventory of supplies and equipment, placing orders as needed to ensure operational readiness.
- Implement and enforce health, safety, and hygiene standards and regulations.
- Collaborate with the back-of-house team to ensure seamless communication and service delivery.
- Conduct regular performance reviews and provide constructive feedback to staff members.
- Assist in developing and implementing operational policies and procedures to enhance efficiency and service quality.
Required Skills
- Proven leadership and team management abilities in a hospitality setting.
- Exceptional interpersonal and communication skills, both verbal and written.
- Strong problem-solving and conflict resolution capabilities.
- Proficiency in POS systems and reservation management software.
- Demonstrated ability to maintain composure and effectiveness in high-pressure situations.
- Solid understanding of food and beverage service standards and best practices.
- Financial acumen related to managing labor costs and operational budgets.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Preferred Qualifications
- Bachelor's degree in Hospitality Management or a related field.
- Certification in Food Safety and Hygiene.
- Experience with fine dining or high-volume restaurant operations.
- Multilingual abilities, especially Spanish, are a plus.
- Experience with inventory management and vendor relations.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- Opportunities for professional development and career advancement.
- Employee dining discounts.
- Dynamic and supportive work environment.
How to Apply
Ready to lead and inspire? We encourage all qualified candidates to apply by clicking the link below. Please ensure your resume highlights your relevant experience and leadership achievements in the hospitality sector.
