About Company
Seeking to launch or advance your career in microfinance? Career.zycto specializes in connecting ambitious talent with dynamic opportunities across Nigeria’s financial sector. We pride ourselves on identifying roles that offer not just employment, but genuine career development and impact. For a Microfinance Banking Assistant, we offer pathways to organizations that value community development, client-centric service, and provide a supportive environment for professional growth. Join our network to discover positions where your skills in financial operations, customer relations, and data management are truly appreciated and nurtured, enabling you to contribute significantly to local economic empowerment.
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Job Description
Are you a detail-oriented and empathetic individual with a passion for community development and financial inclusion? Career.zycto is seeking a dedicated Microfinance Banking Assistant for one of our esteemed client institutions in Opebi, Lagos. This unique opportunity offers flexible hours, allowing you to manage your work-life balance effectively while contributing significantly to empowering local entrepreneurs and small businesses. As a key member of a vibrant microfinance team, you will play a crucial role in daily banking operations, customer service, and the efficient processing of financial transactions. We are looking for someone who thrives in a collaborative environment, possesses excellent communication skills, and is committed to fostering strong client relationships. This role is perfect for individuals eager to make a tangible difference by providing accessible financial services and support to underserved communities, helping them achieve their economic aspirations. You will be instrumental in the operational backbone of the microfinance institution, ensuring smooth processes and client satisfaction and upholding the highest standards of client interaction.
Key Responsibilities
- Assist clients with account opening, inquiries, and various banking transactions, including deposits, withdrawals, and loan repayments.
- Process and verify financial documentation accurately and efficiently, adhering to regulatory guidelines and internal policies.
- Maintain comprehensive client records and update information in the banking system with precision.
- Provide exceptional customer service, addressing client concerns and resolving issues promptly and professionally.
- Support the loan officers in the preparation of loan applications, credit assessments, and disbursement processes.
- Conduct basic financial literacy outreach and educate clients on available microfinance products and services.
- Assist with daily cash management, reconciliation, and ensuring compliance with cash handling procedures.
- Generate routine reports on client activity, transaction volumes, and operational performance.
- Collaborate with team members to achieve branch targets and enhance service delivery.
- Adhere strictly to all anti-money laundering (AML) and know-your-customer (KYC) regulations.
Required Skills
- Proven experience in a banking, finance, or customer service role, preferably within a microfinance setting.
- Strong numerical aptitude and attention to detail for accurate transaction processing.
- Excellent interpersonal and communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of integrity, professionalism, and ethical conduct.
- Strong problem-solving abilities and a proactive approach to client needs.
- Understanding of basic accounting principles and financial operations.
Preferred Qualifications
- OND/HND/B.Sc. in Banking & Finance, Accounting, Business Administration, Economics, or a related field.
- Familiarity with core banking software or microfinance specific platforms.
- Experience with cash handling and reconciliation.
- Fluency in local Nigerian languages relevant to the Opebi, Lagos community.
- Demonstrated commitment to community development and financial inclusion initiatives.
Perks & Benefits
- Competitive salary package.
- Opportunities for professional development and career advancement.
- Flexible working hours to promote work-life balance.
- A supportive and collaborative team environment.
- Contribution to impactful community development projects.
- Health and wellness benefits (specifics can be discussed).
- Pension scheme participation.
How to Apply
Are you ready to make a tangible impact and build a rewarding career in microfinance? Don’t miss this opportunity to join a forward-thinking institution. To apply, please click on the application link below and submit your updated CV and a compelling cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!
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