About Company
The Riverside Group is one of the leading providers of housing and regeneration services in the UK, managing over 75,000 homes across England and Scotland. With a strong commitment to making a difference in people’s lives, Riverside offers a range of services from affordable housing and sheltered accommodation to support for the homeless and community regeneration projects. Our mission is to transform lives and revitalise neighbourhoods, driven by a passionate team dedicated to social impact and customer excellence. We are an inclusive employer, valuing diversity and fostering a supportive, collaborative environment where every colleague can thrive.
Job Description
Are you a detail-oriented individual with a knack for numbers and a desire to contribute to a meaningful cause? The Riverside Group, one of the UK’s largest and most respected housing associations, is seeking a dedicated Work from Home Reporting Assistant to join our dynamic team. This pivotal remote role offers the opportunity to work flexibly from your home in Bootle, Liverpool, or the surrounding area, playing a crucial part in ensuring the accuracy and timeliness of our operational and strategic data.
As a Work from Home Reporting Assistant, you will be instrumental in the collection, organisation, and presentation of vital information that underpins our decision-making processes across various departments. Your daily tasks will involve gathering data from diverse sources, performing meticulous data entry, and generating comprehensive reports that highlight key performance indicators and emerging trends. From tracking housing occupancy rates to monitoring customer service metrics and project progress, your work will provide essential insights that directly impact our ability to deliver outstanding services and achieve our social impact goals.
This role demands a high degree of precision, strong analytical capabilities, and excellent command of reporting tools, particularly Microsoft Excel. You will be responsible for creating both routine and ad-hoc reports, ensuring they are clear, accurate, and delivered within specified deadlines. Beyond data manipulation, you will also contribute to maintaining data integrity, identifying areas for process improvement, and documenting reporting procedures to ensure consistency and efficiency. Working remotely, you will need to be a self-starter, highly organised, and possess excellent written and verbal communication skills to effectively collaborate with colleagues across the organisation via virtual platforms.
Join us at The Riverside Group and become part of a team that is passionate about transforming lives and revitalising neighbourhoods. We offer a supportive and inclusive environment where your contributions are valued, and your professional development is encouraged. If you are ready to leverage your reporting skills in a role that offers flexibility, challenge, and purpose, we encourage you to apply.
Key Responsibilities
- Collecting and compiling data from various internal and external sources.
- Maintaining accuracy and integrity of all data used for reporting purposes.
- Generating regular and ad-hoc reports using specified templates and software (e.g., Excel, Power BI).
- Assisting in the analysis of data to identify key trends, patterns, and anomalies.
- Preparing presentations and summaries of reports for internal stakeholders.
- Ensuring timely submission of all required reports to relevant departments.
- Collaborating effectively with other teams to gather necessary information and clarify reporting requirements.
- Documenting reporting procedures and maintaining an organised archive of all generated reports.
- Supporting the continuous improvement of reporting processes and systems.
- Adhering strictly to data protection regulations and company policies at all times.
Required Skills
- Proven experience in data entry, analysis, and report generation.
- Excellent proficiency in Microsoft Excel (including VLOOKUP, pivot tables, and complex formulas).
- Strong attention to detail and unwavering commitment to accuracy.
- Ability to work independently and manage time effectively in a remote setting.
- Excellent written and verbal communication skills for clear articulation of data insights.
- Proficiency with other Microsoft Office Suite applications (Word, PowerPoint, Outlook).
- Strong organisational and problem-solving abilities.
- Ability to handle sensitive information with the utmost confidentiality.
Preferred Qualifications
- Previous experience working within a housing association or non-profit sector.
- Familiarity with CRM systems (e.g., Salesforce) or other large database software.
- Experience with business intelligence tools such as Power BI or Tableau.
- A relevant qualification in Business Administration, Data Management, or a related field.
- Understanding of basic statistical concepts and their application in reporting.
Perks & Benefits
- Competitive salary and a generous pension scheme.
- Flexible working arrangements with dedicated remote support.
- Generous annual leave allowance plus bank holidays.
- Comprehensive training and development opportunities for career progression.
- Employee assistance programme and robust wellbeing support.
- Access to exclusive employee discounts and rewards.
- A values-driven culture committed to making a tangible social impact.
- Inclusive and supportive team environment that champions diversity.
How to Apply
To apply for this rewarding Work from Home Reporting Assistant position, please click on the application link below. Ensure your CV and cover letter highlight your relevant experience and how your skills align with the requirements of this role. We look forward to reviewing your application!