About Company
Career.zycto is rapidly expanding its innovative healthcare support services, creating a dynamic environment where dedicated professionals thrive. We are deeply committed to fostering a supportive community, empowering our team to make a tangible difference in patient care every single day. For a Medical Secretary, this means a chance to be at the heart of operations, contributing to seamless clinical flow and patient satisfaction while honing vital administrative skills in a forward-thinking setting. Join us and shape the future of medical administration.
Job Description
Are you a highly organized, detail-oriented professional with a passion for healthcare administration? Career.zycto is seeking a dedicated Full-Time Medical Secretary to join our growing team in Erindale, Saskatoon. This pivotal role involves providing comprehensive administrative support to our medical professionals, ensuring the smooth and efficient operation of our clinic. As the first point of contact for many patients, your exceptional interpersonal skills and compassionate approach will significantly contribute to a positive patient experience. You will manage a diverse range of tasks, from scheduling appointments and maintaining patient records to handling correspondence and processing billing information. The ideal candidate thrives in a fast-paced environment, possesses impeccable organizational abilities, and demonstrates a strong understanding of medical terminology and confidentiality protocols. This is an incredible opportunity to leverage your administrative expertise in a meaningful way, directly impacting patient care and supporting a cohesive healthcare team. We are looking for someone who is proactive, tech-savvy, and committed to upholding the highest standards of professional conduct and patient service. If you are ready to play an integral role in a vibrant healthcare setting, we encourage you to apply and grow with Career.zycto.
Key Responsibilities
- Manage and maintain patient electronic medical records (EMR) with accuracy and strict confidentiality.
- Schedule and confirm patient appointments, consultations, and diagnostic tests efficiently.
- Handle incoming and outgoing communications, including phone calls, emails, and faxes, with professionalism and empathy.
- Prepare and process medical reports, forms, and correspondence.
- Process billing, insurance claims, and manage patient financial inquiries.
- Order and maintain office supplies and ensure the reception area is tidy and welcoming.
- Assist with patient intake, registration, and provide general information about clinic services.
- Collaborate effectively with medical staff, nurses, and other administrative personnel.
- Ensure compliance with all health privacy regulations (e.g., HIPAA, provincial equivalents).
- Resolve patient inquiries and concerns in a timely and considerate manner.
Required Skills
- Minimum 2 years of experience as a Medical Secretary or in a similar administrative healthcare role.
- Proficiency in medical terminology, procedures, and relevant healthcare practices.
- Exceptional organizational and time management skills with the ability to multitask effectively.
- Strong communication skills, both written and verbal, with a customer-service oriented approach.
- Advanced proficiency with Electronic Medical Records (EMR) systems (e.g., Accuro, Med Access).
- High level of discretion and understanding of patient confidentiality requirements.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a collaborative team.
Preferred Qualifications
- Completion of a recognized Medical Office Administration program or equivalent certification.
- Experience with specific clinic management software.
- First Aid and CPR certification.
- Knowledge of provincial healthcare billing codes and procedures.
Perks & Benefits
- Competitive hourly wage and comprehensive benefits package.
- Generous paid time off and statutory holidays.
- Opportunities for professional development and continuing education.
- Supportive and collaborative work environment.
- Modern office facilities with state-of-the-art technology.
- Employee assistance program for personal and professional well-being.
- Career advancement potential within a growing organization.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and cover letter. Please highlight your relevant experience and explain why you would be a great fit for Career.zycto.
