About Company
Imagine a place where your passion for patient care meets cutting-edge optical technology. Career.zycto is rapidly becoming a beacon of visual health in Rankin Inlet, dedicated to delivering exceptional eye care services. We believe in fostering a supportive environment where every team member, especially our Optical Assistants, can thrive and contribute meaningfully. Join us and become an integral part of a community-focused practice that genuinely values its staff and clients. We champion continuous learning and provide a pathway for professional growth in the visual health sector.
Job Description
Are you a detail-oriented, compassionate individual with a passion for helping people see the world more clearly? Career.zycto is seeking an enthusiastic and dedicated Part-Time Optical Assistant to join our growing team in Rankin Inlet. This is an incredible opportunity to play a vital role in our patient-centric practice, contributing to the overall success and positive experience of everyone who walks through our doors. As an Optical Assistant, you will be the welcoming face of our clinic, guiding patients through their eye care journey from start to finish. You will work closely with Optometrists and other optical professionals, ensuring seamless operations and providing excellent administrative and clinical support. This role requires someone who is not only organized and efficient but also possesses a genuine desire to connect with patients, understand their needs, and assist them in making informed decisions about their vision care. If you are looking for a rewarding part-time position where you can make a tangible difference in the community while developing valuable skills in the optical field, we encourage you to apply. We are committed to fostering a supportive and collaborative work environment where your contributions are recognized and valued. Join us in providing essential eye health services to the residents of Rankin Inlet and surrounding areas.
Key Responsibilities
- Greet patients warmly, manage appointment scheduling, and handle patient registration, ensuring an efficient flow.
- Assist patients with frame selection, lens choices, and adjustments, providing expert advice on styles and materials.
- Perform preliminary diagnostic tests and screenings, such as pre-testing, visual acuity, and auto-refraction, accurately recording results.
- Educate patients on proper contact lens insertion, removal, and care, as well as general eye health practices.
- Process orders for eyeglasses and contact lenses, verify insurance information, and handle billing and payments.
- Maintain the cleanliness and organization of the optical dispensing area, waiting room, and examination rooms.
- Manage inventory, track stock levels, and assist with ordering optical supplies and products.
- Provide administrative support, including answering phones, responding to emails, and maintaining patient records with strict confidentiality.
- Collaborate effectively with Optometrists and other team members to ensure a cohesive and high-quality patient experience.
Required Skills
- Excellent interpersonal and communication skills (verbal and written)
- Strong organizational and multitasking abilities
- Proficiency in basic computer applications and electronic medical records (EMR) systems
- Ability to work effectively in a fast-paced, patient-focused environment
- High degree of accuracy and attention to detail
- Empathy and a patient-first approach to care
- Ability to work independently and as part of a team
Preferred Qualifications
- Previous experience (6+ months) in an optical practice or medical office setting
- Knowledge of optical terminology and products (frames, lenses, contact lenses)
- Familiarity with medical billing and insurance procedures
- High school diploma or equivalent; post-secondary education is a plus
- Certification as an Ophthalmic Assistant or similar medical assistant training
Perks & Benefits
- Competitive hourly wage
- Opportunities for professional development and training
- A supportive and collaborative team environment
- Flexible part-time schedule
- Meaningful work making a difference in the community
How to Apply
Interested candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience and skills.
