About Company
Discover your next career move with Career.zycto, a leading recruitment partner dedicated to connecting talented professionals with opportunities in the thriving healthcare sector. We pride ourselves on fostering seamless matches between candidates and institutions that value precision, compassion, and administrative excellence. For Patient Registration Clerks, joining through Career.zycto means accessing roles where your organizational skills and patient-first approach are not just appreciated but are pivotal to daily operations. We champion environments that support growth and recognize the crucial impact of efficient front-line service. Let us help you find a place where your dedication truly makes a difference.
Job Description
Career.zycto is seeking a highly motivated and detail-oriented Patient Registration Clerk for an immediate full-time hire in Port St. Lucie, Florida. This is a critical front-line role that serves as the initial point of contact for patients, setting the tone for their entire experience. As a Patient Registration Clerk, you will be instrumental in ensuring a smooth and efficient intake process, contributing significantly to patient satisfaction and the overall operational flow of a dynamic healthcare environment. We are looking for an individual with exceptional interpersonal skills, a strong commitment to accuracy, and a compassionate approach to patient care. You will navigate a fast-paced setting, managing multiple tasks while maintaining a calm and professional demeanor. If you thrive in a supportive team environment and are eager to make an immediate impact, we encourage you to apply. This role offers the chance to be a vital part of a healthcare team, directly influencing the quality of service provided to the community.
Key Responsibilities
- Greet and welcome patients and visitors with a friendly and professional demeanor.
- Accurately collect and verify patient demographic, insurance, and medical information upon arrival.
- Process patient registrations, admissions, transfers, and discharges efficiently.
- Obtain necessary signatures for consent forms, HIPAA privacy practices, and financial policies.
- Verify insurance eligibility and benefits, and collect co-payments or deductibles as required.
- Answer incoming calls, schedule appointments, and direct inquiries to appropriate departments.
- Maintain patient confidentiality in strict accordance with HIPAA regulations.
- Prepare patient charts, ensure all required documentation is complete and organized.
- Collaborate effectively with clinical staff, billing, and other departments to ensure seamless patient flow.
- Troubleshoot and resolve patient registration issues, ensuring a positive patient experience.
Required Skills
- High school diploma or equivalent.
- 1+ years of experience in patient registration, medical office administration, or a similar customer service role within healthcare.
- Proficiency in medical terminology and healthcare administrative procedures.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency with electronic health records (EHR) systems and Microsoft Office Suite.
- Demonstrated ability to maintain patient confidentiality and adhere to HIPAA guidelines.
- Empathetic and patient-focused approach to service.
Preferred Qualifications
- Associate’s degree in Medical Office Administration, Healthcare Management, or related field.
- Certification in Medical Administrative Assisting (CMAA) or Patient Access Specialist (CPAS).
- Experience with specific EHR systems commonly used in Port St. Lucie clinics/hospitals.
- Bilingual proficiency (English/Spanish) is a plus, given the diverse community.
Perks & Benefits
- Competitive hourly wage with opportunities for overtime.
- Comprehensive health, dental, and vision insurance.
- Paid time off (PTO) and holiday pay.
- 401(k) retirement plan with company match.
- Opportunities for professional development and career advancement.
- Supportive and collaborative team environment.
- Direct impact on patient care and community well-being.
How to Apply
To seize this immediate opportunity to join a vital healthcare team, please click on the application link below. We are eager to review your qualifications and connect with you. Ensure your resume highlights your relevant experience and skills.
