About Company
Safarilink Aviation is Kenya’s premier safari airline, operating from Wilson Airport, Nairobi. We are dedicated to providing safe, reliable, and comfortable air transport services to some of East Africa’s most iconic safari destinations. With a commitment to exceptional customer service and operational excellence, Safarilink plays a vital role in connecting tourists and business travelers to breathtaking landscapes and wildlife reserves. Our modern fleet, highly skilled pilots, and dedicated ground staff ensure a seamless travel experience, making us the preferred choice for those seeking to explore the wonders of Kenya and beyond. At Safarilink, we pride ourselves on fostering a professional, supportive, and dynamic work environment where every team member contributes to our success and upholds our values of integrity, safety, and service.
Job Description
Safarilink Aviation is seeking a highly professional and enthusiastic Receptionist to join our corporate office team at Wilson Airport, Nairobi. As the first point of contact for our valued clients, partners, and employees, you will play a crucial role in creating a welcoming and efficient office environment. This position requires an individual with exceptional interpersonal skills, a proactive attitude, and a keen eye for detail. You will be responsible for managing the front desk operations, handling communications, and providing administrative support to various departments.
We are looking for someone who embodies our commitment to service excellence and can efficiently manage a busy reception area while maintaining a calm and friendly demeanor. The ideal candidate will be adept at multitasking, prioritizing tasks, and adapting to the dynamic pace of an aviation corporate office. Your contributions will directly impact our corporate image and operational efficiency. If you are a self-starter with a passion for delivering outstanding service and thrive in a fast-paced setting, we encourage you to apply. This is an excellent opportunity to become an integral part of a leading regional airline and contribute to its continued success.
Key Responsibilities
- Warmly greet and welcome all visitors, clients, and employees to the corporate office.
- Manage the main switchboard, answering and directing incoming calls promptly and professionally.
- Handle incoming and outgoing mail, packages, and deliveries, ensuring proper distribution and dispatch.
- Maintain a tidy, organized, and professional reception area at all times.
- Assist with scheduling appointments, managing meeting room bookings, and coordinating internal meetings.
- Provide administrative support to various departments, including data entry, filing, and document preparation.
- Manage office supplies inventory, placing orders, and ensuring stock levels are maintained.
- Assist with basic IT support inquiries or direct them to the appropriate technical team.
- Coordinate with courier services for urgent documents and packages.
- Uphold company security protocols by monitoring visitor access and issuing visitor passes.
- Perform other ad-hoc administrative duties as required to support office operations.
Required Skills
- Minimum of 1 year of experience in a front desk, receptionist, or administrative role.
- Exceptional verbal and written communication skills in English and Kiswahili.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and time management abilities.
- Polite, professional, and customer-focused demeanor.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- High level of discretion and confidentiality.
- Attention to detail and problem-solving skills.
Preferred Qualifications
- Diploma or Certificate in Business Administration, Office Management, or a related field.
- Experience working in the aviation, hospitality, or corporate sector.
- Familiarity with office equipment such as multi-line phone systems, printers, and scanners.
Perks & Benefits
- Competitive salary package.
- Comprehensive health insurance coverage.
- Opportunities for professional development and training.
- Positive and collaborative work environment.
- Employee travel benefits (subject to company policy).
- Paid time off and public holidays.
How to Apply
Click on the application link below to apply for the job.