About Company
Are you ready to lead a dynamic sales team in a historic setting? Career.zycto offers a unique opportunity to shape the customer experience in our thriving Historic Downtown Hot Springs location. We believe in empowering our managers with autonomy, fostering an environment where innovation and customer satisfaction are paramount. Our commitment to professional development ensures that talented leaders like you can grow and excel within our supportive, performance-driven culture. Join us and contribute to a legacy of exceptional retail service.
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Job Description
Career.zycto is actively seeking an enthusiastic and results-driven On-site Retail Floor Manager to spearhead our Sales Department in the vibrant Historic Downtown district of Hot Springs. This pivotal role is perfect for a charismatic leader who thrives in a fast-paced retail environment and is passionate about driving sales, delivering unparalleled customer service, and developing a high-performing team. As the Retail Floor Manager, you will be the heart of our sales operations, responsible for the day-to-day management of the sales floor, ensuring smooth operations, and creating an engaging shopping experience that encourages customer loyalty and repeat business.
You will be instrumental in motivating and coaching our sales associates, setting ambitious yet achievable sales targets, and implementing effective strategies to meet and exceed revenue goals. This position demands a proactive individual with a keen eye for detail, excellent problem-solving skills, and a deep understanding of retail sales dynamics. You will play a critical role in inventory management, visual merchandising, and ensuring compliance with company policies and procedures. We are looking for someone who can foster a positive and collaborative team culture, where every team member feels valued and empowered to contribute to our collective success. If you are an experienced retail professional with a proven track record of leadership and a genuine passion for sales and customer engagement, we invite you to join Career.zycto and make a tangible impact on our growing business in Historic Downtown Hot Springs.
Key Responsibilities
- Lead, motivate, and mentor a team of sales associates to achieve and exceed daily, weekly, and monthly sales targets.
- Oversee all aspects of the sales floor operation, ensuring exceptional customer service and a visually appealing retail environment.
- Develop and implement effective sales strategies, promotional activities, and merchandising plans to drive revenue growth.
- Monitor inventory levels, manage product displays, and ensure accurate stock control and loss prevention.
- Conduct regular performance reviews, provide constructive feedback, and facilitate ongoing training and development for the sales team.
- Handle customer inquiries, resolve complaints, and ensure a positive shopping experience for all patrons.
- Analyze sales data and market trends to identify opportunities for improvement and optimize store performance.
- Ensure strict adherence to company policies, operational procedures, and safety standards.
- Collaborate with senior management on budgeting, forecasting, and strategic planning initiatives.
Required Skills
- Minimum 3 years of progressive experience in retail management, specifically in a sales-focused role.
- Proven track record of achieving sales targets and driving revenue growth.
- Strong leadership and team-building skills with the ability to inspire and motivate staff.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in retail point-of-sale (POS) systems and inventory management software.
- Demonstrated ability to perform sales analysis and interpret retail metrics.
- Flexible availability, including evenings, weekends, and holidays.
Preferred Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Experience with visual merchandising and store layout optimization.
- Familiarity with the local Hot Springs market and customer base.
- Certifications in retail management or sales training.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans.
- Paid time off and holiday pay.
- Generous employee discount on merchandise.
- Opportunities for professional development and career advancement.
- A vibrant and supportive work environment in Historic Downtown Hot Springs.
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and cover letter detailing their relevant experience and why they are a great fit for this role. We look forward to reviewing your application!
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