About Company
Are you passionate about delivering exceptional guest experiences and thrive in a dynamic hospitality environment? Career.zycto is an innovative firm dedicated to shaping outstanding careers and managing premium service operations across diverse sectors, including luxury hospitality. We believe that true excellence begins with a dedicated and supported team. Joining us means becoming part of an organization that invests in your growth, values your contribution, and provides a stable, enriching work-life balance, especially in our vibrant Eko Atlantic properties. Discover a career path where your commitment to service truly shines.
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Job Description
Career.zycto is seeking enthusiastic and dedicated Hotel Support Staff to join our exceptional team in the prestigious Eko Atlantic, Victoria Island. This is a unique opportunity to contribute to a world-class hospitality experience, ensuring every guest interaction reflects our commitment to excellence and comfort. As Hotel Support Staff, you will be an integral part of our operations, working across various departments to maintain the highest standards of cleanliness, service, and guest satisfaction. We are looking for individuals who are not only eager to learn and grow within the hospitality sector but also possess a strong work ethic, a proactive attitude, and an unwavering commitment to teamwork.
This role is perfect for those who are passionate about creating memorable stays for guests and are looking for a stable career foundation. You will be responsible for a diverse range of tasks, from assisting with housekeeping duties to ensuring public areas are pristine, supporting food and beverage operations, and providing general assistance to guests and colleagues alike. Your flexibility and willingness to adapt to different operational needs will be key to your success.
Living and working in Eko Atlantic offers an unparalleled lifestyle, and we are proud to offer on-site accommodation as part of this package, easing your commute and providing a secure, comfortable living environment. This benefit underscores our dedication to the well-being and convenience of our staff, allowing you to focus on delivering outstanding service without the daily stress of finding suitable housing. You will gain invaluable experience in a luxury setting, working alongside experienced professionals and learning the intricacies of high-end hotel management. This position is more than just a job; it’s a pathway to developing a robust career in the thriving hospitality industry, right in the heart of one of Africa’s most dynamic and luxurious new cities. If you are ready to embark on a fulfilling journey where your efforts are recognized and rewarded, we encourage you to apply.
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Key Responsibilities
- Maintain cleanliness and order in guest rooms, public areas, and back-of-house spaces according to hotel standards.
- Assist the housekeeping team with linen management, room setup, and inventory control.
- Support food and beverage operations by assisting with table setting, clearing, dishwashing, and general kitchen maintenance as needed.
- Respond promptly and courteously to guest requests, relaying complex issues to appropriate departments.
- Assist with luggage handling and guest inquiries upon arrival and departure.
- Ensure all hotel facilities and equipment are kept in good working condition and report any maintenance issues immediately.
- Adhere to all health, safety, and hygiene regulations and policies.
- Collaborate effectively with all hotel departments to ensure seamless service delivery.
- Perform other duties as assigned to support overall hotel operations.
Required Skills
- Excellent communication and interpersonal skills.
- Strong attention to detail and a commitment to cleanliness.
- Ability to work effectively in a fast-paced environment.
- A positive attitude and a strong customer service orientation.
- Physical stamina and ability to lift, carry, push, and pull objects as required.
- Ability to work flexible shifts, including weekends and public holidays.
- Team player with a proactive and helpful approach.
Preferred Qualifications
- Previous experience in a hospitality or customer service role.
- Basic understanding of hotel operations.
- Knowledge of health and safety standards in a hospitality setting.
- Vocational training or certification in hospitality management or related fields.
Perks & Benefits
- Competitive monthly salary.
- Complimentary on-site accommodation in Eko Atlantic.
- Daily staff meals.
- Opportunities for career growth and professional development.
- Comprehensive training programs.
- A vibrant and supportive work environment.
- Access to employee wellness programs.
How to Apply
Interested candidates are encouraged to submit their CV and a cover letter detailing their relevant experience and why they are a great fit for this role. Please click on the application link below to apply directly. We look forward to reviewing your application.
