About Company
Prosegur is a global reference in the private security sector, providing a wide range of integrated security solutions worldwide. With a strong presence in Portugal, Prosegur is committed to protecting people, assets, and value, delivering innovation, efficiency, and a deep understanding of customer needs. Our teams are composed of highly trained professionals dedicated to ensuring safety and peace of mind for our clients across various sectors, from banking and retail to critical infrastructure. We pride ourselves on our advanced technology, operational excellence, and a corporate culture that values integrity, teamwork, and continuous improvement. Joining Prosegur means becoming part of a leading organization that invests in its employees’ development and offers diverse career paths in a dynamic and essential industry. We believe in fostering a safe and inclusive environment where every employee can thrive and contribute to our collective success.
Job Description
Are you detail-oriented, vigilant, and ready to play a critical role in maintaining a secure environment? Prosegur, a global leader in integrated security solutions, is actively searching for a dedicated Full-Time Access Control Helper to strengthen our team in Artes. This vital on-site position is essential for safeguarding our client’s property and personnel by meticulously managing all entry and exit procedures. As an Access Control Helper, you will be responsible for operating and monitoring advanced access control systems, verifying credentials, issuing visitor passes, and ensuring strict adherence to security protocols. Your daily tasks will involve greeting visitors, providing clear directions, and maintaining a professional and secure presence at all times. You will also be tasked with documenting incidents, patrolling designated areas, and reporting any security breaches or unusual observations promptly to your supervisor. This role is perfect for individuals who possess excellent observational skills, a strong sense of responsibility, and the ability to remain calm and effective in various situations. We are committed to providing comprehensive training to help you master the necessary skills and grow within our organization. Join Prosegur and become a key player in a team dedicated to delivering unparalleled security services, ensuring peace of mind for our clients and their operations. This is more than just a job; it’s an opportunity to build a career in a rapidly evolving industry, making a tangible difference every day while upholding the highest standards of safety and vigilance. We value proactive individuals who are eager to learn and contribute positively to our secure environments.
Key Responsibilities
- Monitor and operate access control systems, including CCTV for surveillance.
- Verify identification and authorize entry for employees, visitors, and contractors.
- Issue and manage visitor badges and temporary access credentials accurately.
- Conduct regular patrols of designated areas to ensure security integrity and identify potential risks.
- Maintain accurate logs and records of all access activities, incidents, and shift reports.
- Respond promptly and appropriately to alarms, security breaches, or emergency situations.
- Provide clear, professional, and courteous assistance to visitors and staff.
- Enforce company and client security policies and procedures diligently.
- Report any suspicious activities, safety hazards, or system malfunctions immediately to supervisors.
- Assist with security equipment checks and basic maintenance as required.
Required Skills
- High school diploma or equivalent.
- Excellent observational skills and strong attention to detail.
- Strong verbal communication skills in Portuguese and basic proficiency in English.
- Ability to work independently and effectively as part of a security team.
- Basic computer proficiency for data entry, system monitoring, and report generation.
- High level of reliability, punctuality, and a strong sense of responsibility.
- Ability to stand and walk for extended periods and perform light physical duties.
- Clean criminal record and eligibility to work in Portugal.
Preferred Qualifications
- Previous experience in a security, customer service, or public-facing role.
- Knowledge of basic first aid procedures and emergency response.
- Valid security guard license or willingness to obtain one upon employment.
- Familiarity with various access control technologies and surveillance systems.
Perks & Benefits
- Competitive monthly salary with opportunities for overtime.
- Comprehensive initial and ongoing training for professional development.
- Clear career advancement potential within a global security company.
- A health and safety-focused work environment with modern equipment.
- Access to employee assistance programs.
- Inclusion in a supportive and team-oriented company culture.
- Opportunities to work with leading-edge security technologies.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your CV is up-to-date and highlights any relevant experience or skills. We look forward to reviewing your application and potentially welcoming you to the Prosegur team, where you can make a real impact on security and safety.