About Company
Mauritius Telecom is the leading telecommunications and ICT provider in Mauritius, committed to connecting people and businesses across the island and beyond. For over five decades, we have been at the forefront of technological innovation, driving digital transformation and empowering communities. Our extensive network infrastructure, coupled with a diverse portfolio of services – including mobile, fixed-line, internet, TV, and enterprise solutions – caters to the evolving needs of our residential and corporate customers. We pride ourselves on a culture of excellence, innovation, and customer-centricity, fostering an environment where our employees can grow, develop, and contribute to shaping the future of connectivity in Mauritius. Join our dedicated team of professionals who are passionate about making a real difference in the lives of millions, bringing cutting-edge technology and reliable services to every corner of the nation.
Job Description
Are you a highly motivated and results-driven professional with a passion for building lasting client relationships? Mauritius Telecom is seeking an experienced Account Executive to join our dynamic team in Pamplemousses. In this pivotal role, you will be responsible for managing and growing a portfolio of key corporate clients, ensuring their complete satisfaction with our comprehensive suite of telecommunications and ICT solutions. You will be the primary point of contact for your assigned accounts, acting as a trusted advisor, understanding their unique business challenges, and proposing tailored solutions that drive value and efficiency. This position requires a strategic thinker with exceptional communication and negotiation skills, capable of identifying new business opportunities within existing accounts, driving sales growth, and consistently exceeding targets. You will play a crucial role in maintaining Mauritius Telecom’s reputation for exceptional service and innovation, contributing directly to our continued success and market leadership. If you thrive in a fast-paced environment, possess a strong sales acumen, and are dedicated to fostering strong, long-term client partnerships, we invite you to apply and become a key player in our journey.
Key Responsibilities
- Develop and maintain strong, long-lasting client relationships with a designated portfolio of corporate accounts.
- Act as the primary point of contact for clients, addressing their inquiries, concerns, and requirements promptly and effectively.
- Proactively identify and cultivate new business opportunities within existing client accounts to drive revenue growth and solution adoption.
- Conduct thorough needs assessments to understand client business objectives and challenges, proposing tailored telecommunications and ICT solutions.
- Prepare and deliver compelling sales presentations, proposals, and contracts to clients.
- Negotiate terms and close sales agreements, ensuring profitability and adherence to company guidelines.
- Collaborate cross-functionally with technical, marketing, and customer service teams to ensure seamless service delivery and client satisfaction.
- Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and new product development.
- Maintain accurate and up-to-date client records and sales activities in the CRM system.
- Achieve and exceed assigned sales targets and key performance indicators (KPIs).
Required Skills
- Proven experience in account management or B2B sales, preferably within the telecommunications or ICT industry.
- Exceptional interpersonal and communication skills, both written and verbal, in English and French.
- Strong negotiation and persuasive selling abilities.
- Demonstrated ability to build rapport and trust with clients at all levels.
- Proficiency in CRM software and Microsoft Office Suite.
- Results-oriented with a strong track record of meeting and exceeding sales targets.
- Ability to work independently and as part of a collaborative team.
- Excellent problem-solving skills and a proactive approach to client management.
Preferred Qualifications
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
- Experience working with enterprise-level clients in the Mauritian market.
- Familiarity with telecommunications products and services (e.g., fibre connectivity, cloud solutions, managed services).
- Certification in sales methodologies (e.g., SPIN Selling, Challenger Sale).
Perks & Benefits
- Competitive salary package and performance-based incentives.
- Comprehensive health and life insurance benefits.
- Opportunities for professional development and career advancement.
- Training programs to enhance your sales and industry knowledge.
- Dynamic and supportive work environment.
- Pension scheme contributions.
- Employee wellness programs.
- Company mobile and data allowance.
How to Apply
Interested candidates are invited to visit the Mauritius Telecom careers page and navigate to the ‘Join Our Team’ section. Please search for the ‘Account Executive’ position and submit your application online by clicking on the designated link. Ensure your resume and cover letter highlight your relevant experience and qualifications for this role. We look forward to reviewing your application!