About Company
Equity Bank is a dynamic and innovative financial services provider with a rich history of transforming lives and livelihoods across Africa. Established in Kenya, we have grown to become a regional powerhouse, serving millions of customers through a vast network of branches, agencies, and digital channels. Our mission is deeply rooted in socio-economic transformation, extending financial inclusion to underserved populations, and fostering economic growth within the communities we serve. In Homa Bay County, our presence is vital, providing essential banking services, empowering local businesses, and supporting individual financial aspirations. We pride ourselves on our commitment to integrity, customer-centricity, and sustainable development. Joining Equity Bank means becoming part of an organization that not only values professional excellence but also champions community impact and employee growth. We are dedicated to creating an environment where our staff can thrive, innovate, and contribute to a legacy of positive change.
Job Description
Are you an impeccably organized, proactive, and detail-oriented individual looking to make a significant impact in a dynamic office environment? Equity Bank, a leading financial institution committed to empowering lives and transforming livelihoods across Africa, is seeking a dedicated Admin Officer Office Support to join our vibrant team in Homa Bay County, Kenya. In this pivotal role, you will be the backbone of our administrative operations, ensuring the smooth and efficient functioning of our branch. You will play a crucial part in maintaining an organized and productive workspace, directly contributing to our overall operational excellence and client satisfaction.
As an Admin Officer, your day will be diverse and challenging, encompassing a wide array of administrative and clerical duties. You will be responsible for managing office logistics, from maintaining accurate records and handling correspondence to coordinating meetings and managing supplies. This role requires a professional who can anticipate needs, demonstrate exceptional communication skills, and maintain a high level of discretion. You will be the first point of contact for many visitors and callers, making your professionalism and positive attitude essential in representing Equity Bank’s values. We are looking for someone who thrives in a fast-paced environment, possesses excellent problem-solving abilities, and is committed to fostering a supportive and efficient workplace culture. If you are passionate about administrative support and ready to contribute your skills to a purpose-driven organization, we encourage you to apply and become a valued member of our Homa Bay team.
Key Responsibilities
- Manage office supplies inventory, place orders, and ensure stock levels are adequate.
- Handle incoming and outgoing correspondence, including emails, letters, and packages, ensuring timely distribution and dispatch.
- Organize and schedule meetings, appointments, and travel arrangements for staff and management.
- Maintain accurate and up-to-date filing systems, both digital and physical, ensuring data integrity and easy retrieval.
- Assist in the preparation of reports, presentations, memos, and other official documents.
- Provide professional front-desk support, greeting visitors, answering phone calls, and directing inquiries appropriately.
- Support the Human Resources department with various administrative tasks, including onboarding new employees and maintaining personnel records.
- Ensure all office equipment (printers, copiers, scanners) is in working order and coordinate maintenance or repairs as needed.
- Assist with data entry, database management, and record-keeping for various departmental functions.
- Facilitate internal communication and information flow within the branch and with other departments.
- Maintain a clean, organized, and welcoming office environment.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent written and verbal communication skills in English and Swahili
- Strong organizational and time management abilities, with meticulous attention to detail
- Proven problem-solving skills and ability to work under pressure
- Ability to work independently and collaboratively as part of a team
- High level of discretion and ability to maintain confidentiality
- At least 2 years of proven experience in an administrative support role
Preferred Qualifications
- Bachelor's degree or Diploma in Business Administration, Office Management, or a related field
- Experience with specific office management software or CRM systems
- Previous experience in the financial services sector
- Exceptional customer service orientation
Perks & Benefits
- Competitive salary and benefits package
- Comprehensive health insurance coverage
- Opportunities for continuous professional development and career growth within a leading institution
- Generous paid time off and public holidays
- Employee banking benefits and preferential rates
- A supportive, inclusive, and collaborative work environment
- Contribution to an organization with a strong commitment to community impact and socio-economic transformation
How to Apply
Interested and qualified candidates are encouraged to apply by clicking on the application link below. Please ensure your resume and cover letter highlight your relevant experience and qualifications for this role. Only shortlisted candidates will be contacted.