About Company
Nestled along the pristine shores of Mbweni, Zanzibar City, Hotel Verde Zanzibar – Azam Luxury Resort and Spa offers an unparalleled blend of luxury, sustainability, and authentic Zanzibari hospitality. As part of the prestigious Azam Group, we are committed to providing exceptional guest experiences while upholding strong environmental principles. Our beautiful resort is a vibrant hub, boasting world-class amenities and a dedicated team focused on creating memorable stays. We pride ourselves on our commitment to our community and the growth of our employees. Join our dynamic team and become a vital part of Zanzibar’s leading sustainable luxury destination, where every day presents an opportunity to learn and contribute.
Job Description
Are you a highly motivated, organized, and energetic individual looking to kickstart your career in a dynamic and luxurious hospitality environment? Hotel Verde Zanzibar is seeking a proactive Administrative Office Runner to join our bustling administrative team. This entry-level position is perfect for someone eager to learn the ropes of office operations, gain valuable experience, and grow within a supportive and fast-paced setting. As an Administrative Office Runner, you will be the backbone of our administrative support, ensuring the smooth flow of daily tasks and contributing significantly to the efficiency of our various departments. You’ll handle everything from delivering important documents across the resort’s sprawling premises to managing essential office supplies and assisting with general administrative duties. This role offers an incredible opportunity to develop essential professional skills, understand the intricate workings of a top-tier luxury resort, and interact with diverse teams from front office to finance. We are looking for someone with a positive attitude, a strong work ethic, excellent attention to detail, and a genuine desire to contribute to our resort’s overarching success. If you’re ready to embrace a role that promises daily variety, hands-on learning, and a chance to make a real impact from day one, we strongly encourage you to apply. This position is a gateway to understanding the operational heart of a premier hotel.
Key Responsibilities
- Efficiently deliver and collect documents, mail, packages, and other essential items to various departments within the resort and to external locations when required, ensuring timely and secure transport.
- Assist with the methodical distribution of internal communications, memos, and critical notices to relevant staff members across all operational units.
- Manage and maintain a comprehensive office supplies inventory, including monitoring stock levels, placing orders, receiving deliveries, and organizing supplies for easy access and distribution.
- Perform general administrative tasks such as precise photocopying, accurate scanning, systematic filing, and essential data entry to support the broader administrative team.
- Assist in the meticulous setup and efficient breakdown of meeting rooms and conference facilities, ensuring they are prepared with all necessary materials, equipment, and refreshments.
- Handle basic errands outside the office, such as visiting local suppliers, banks, or post offices, as directed by supervisors, always representing the resort professionally.
- Provide logistical support for resort-wide events, internal workshops, or special projects, assisting with material preparation, equipment setup, and transportation needs.
- Ensure the consistent tidiness, organization, and professional appearance of all common office areas, including the reception desk, waiting areas, and meeting rooms.
- Operate and perform routine maintenance checks on various office equipment (e.g., printers, photocopiers), reporting any malfunctions promptly for repair.
- Uphold the highest standards of confidentiality, professionalism, and exceptional customer service in all internal and external interactions.
- Act as a reliable and informed first point of contact for internal and external queries, courteously directing them to the appropriate personnel or department.
Required Skills
- High school diploma or equivalent educational background.
- Excellent verbal and written communication and interpersonal skills, essential for effective team collaboration and external interactions.
- Strong organizational skills and an unwavering attention to detail, crucial for managing diverse tasks accurately.
- Demonstrated ability to manage multiple tasks simultaneously and prioritize effectively in a dynamic environment.
- Reliable and punctual with a strong sense of responsibility and a proactive approach to duties.
- Physical stamina to comfortably walk, stand, and carry light to moderately heavy items throughout a full workday.
- Basic computer literacy, including familiarity with Microsoft Office Suite (Word, Excel) for simple data entry and document creation.
- A positive, 'can-do' attitude, coupled with a genuine eagerness to learn, adapt, and contribute to team success.
Preferred Qualifications
- Prior experience in a similar support role, customer service environment, or any fast-paced work setting (e.g., part-time, volunteer work).
- Familiarity with the Mbweni, Zanzibar City area, including local routes and key amenities.
- Possession of a valid motorcycle or car driving license for potential local errands, though not strictly required.
- Proficiency in both Swahili and English to effectively communicate with our diverse staff and guests.
Perks & Benefits
- Competitive monthly salary commensurate with experience and local market rates.
- Exceptional opportunity for professional growth and clear career advancement pathways within a luxury resort setting.
- Comprehensive on-the-job training and mentorship from experienced professionals.
- Daily staff meals provided to ensure your well-being.
- Access to employee wellness programs and activities.
- A dynamic, inclusive, and supportive work environment where teamwork is valued.
- Opportunity to be an integral part of a leading sustainable hospitality brand with a global vision.
- Exclusive staff discounts on resort services, including F&B and accommodation.
How to Apply
If you are ready to embark on an exciting career journey with Hotel Verde Zanzibar – Azam Luxury Resort and Spa and believe you possess the enthusiasm and dedication for this entry-level role, please click on the application link below. Submit your comprehensive resume and a brief cover letter outlining why you are the ideal candidate for this pivotal administrative support position. We eagerly look forward to reviewing your application and potentially welcoming you to our team!