About Company
Nedbank is one of South Africa’s largest banks, with a strong focus on client-centric service, innovation, and sustainable practices. With a rich history spanning over 190 years, Nedbank is committed to making a difference in the lives of its clients and communities. Operating across the African continent and beyond, we offer a comprehensive range of wholesale and retail banking services. At Nedbank, we believe in empowering our employees to grow, learn, and contribute meaningfully to our collective success. Our Polokwane branch is a vital hub, serving the diverse financial needs of the Limpopo community with dedication and expertise. Join a team where your contributions are valued, and your career growth is a priority within a leading financial institution.
Job Description
Are you a highly organised, proactive, and detail-oriented individual with a passion for creating efficient and supportive office environments? Nedbank is seeking a dedicated and experienced Administrative Officer to join our dynamic team in Polokwane, Limpopo. This full-time, on-site role is pivotal in ensuring the smooth and effective operation of our office, providing comprehensive administrative support, and acting as the central point for various office management functions. You will be instrumental in maintaining a professional and productive workspace, coordinating schedules, managing office supplies, and facilitating seamless communication within the branch. This position requires someone who can anticipate needs, solve problems creatively, and uphold Nedbank’s high standards of service and professionalism. If you thrive in a fast-paced environment and possess exceptional organisational and interpersonal skills, we encourage you to apply and contribute to our success in serving the Polokwane community. The Administrative Officer will be the backbone of our operational efficiency, directly impacting our ability to deliver superior service to our clients while fostering a positive working atmosphere for our colleagues. You will be empowered to take initiative, streamline processes, and play a crucial role in the day-to-day successes of our branch, supporting both front-line staff and management.
Key Responsibilities
- Manage and maintain office facilities, ensuring a clean, organised, and functional workspace.
- Coordinate and schedule meetings, appointments, and travel arrangements for senior staff.
- Oversee office supplies inventory, placing orders and ensuring adequate stock levels while adhering to budget guidelines.
- Handle incoming and outgoing correspondence, including emails, letters, and packages, with discretion and efficiency.
- Maintain accurate filing systems (physical and digital) and ensure effective records management in compliance with company policies.
- Prepare reports, presentations, and other documents as required, ensuring accuracy and professional presentation.
- Act as the primary point of contact for internal and external queries, directing them to the appropriate department or individual promptly.
- Assist with onboarding new employees, ensuring they have the necessary resources and information for a smooth integration.
- Support various departmental projects and initiatives as needed, demonstrating flexibility and adaptability.
- Manage petty cash and reconcile expenses, ensuring compliance with financial procedures and maintaining accurate records.
- Implement and maintain office policies and procedures to ensure operational efficiency and consistency.
- Facilitate internal communication and information flow within the office to ensure all team members are well-informed.
Required Skills
- Proven experience (minimum 3 years) as an Administrative Officer, Office Manager, or in a similar comprehensive administrative role.
- Exceptional organisational and time management skills, with the ability to manage multiple priorities effectively.
- High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general office software.
- Strong verbal and written communication skills, with a professional and articulate approach.
- Ability to multitask and prioritise workload effectively in a busy environment.
- High level of attention to detail and accuracy in all tasks.
- Problem-solving aptitude and a proactive, results-oriented approach.
- Professional demeanour and strong interpersonal skills, capable of interacting positively with diverse stakeholders.
- Ability to work independently with minimal supervision and collaboratively as part of a team.
Preferred Qualifications
- A relevant tertiary qualification (Diploma or Degree) in Office Administration, Business Management, or a related field.
- Prior experience working within the financial services industry, understanding its unique operational demands.
- Knowledge of local administrative regulations and best practices.
- Experience with office management software or Customer Relationship Management (CRM) systems.
Perks & Benefits
- Competitive salary package that rewards your expertise and contributions.
- Comprehensive medical aid benefits to ensure your health and well-being.
- Generous retirement funding to secure your financial future.
- Opportunities for professional development and continuous learning to enhance your skills and career growth within Nedbank.
- Employee wellness programs designed to support your physical and mental health.
- Access to exclusive staff banking benefits.
- A supportive, inclusive, and collaborative work environment where your contributions are valued.
How to Apply
Interested candidates who meet the above criteria are invited to apply by clicking on the application link below. Please ensure your CV is up-to-date and highlights your relevant experience and skills that align with the requirements of this role. We look forward to receiving your application and exploring how you can contribute to our team.