About Company
TD Bank Group is a Canadian multinational banking and financial services corporation headquartered in Toronto. One of the ‘Big Five’ banks in Canada, TD provides a full range of financial products and services to over 27 million customers worldwide. At TD, we believe in fostering a diverse and inclusive environment where every employee can thrive and make a significant impact. We are committed to helping our customers, communities, and colleagues succeed by offering innovative solutions and a supportive work culture. Join us and be part of a team that is building a better future.
Job Description
Are you a detail-oriented professional with a passion for data and operational excellence? Do you thrive in an environment where your analytical insights directly contribute to business efficiency and strategic decision-making? TD Bank Group is seeking a highly motivated Analytics Operations Coordinator to join our dynamic team in Metrotown, Burnaby. In this pivotal full-time role, you will be instrumental in bridging the gap between raw data and actionable business strategies, ensuring the smooth operation of our analytical processes and systems.
As an Analytics Operations Coordinator, you will play a critical role in managing and optimizing the flow of data, from collection and processing to reporting and visualization. You will be the linchpin that ensures our analytics infrastructure runs seamlessly, supporting various business units across the bank. This involves a blend of technical acumen, process management, and strong communication skills. You will work closely with data scientists, business analysts, IT professionals, and line-of-business managers, translating complex analytical requirements into operational realities and ensuring data quality and integrity from source to dashboard.
Your day-to-day responsibilities will include monitoring analytical dashboards for performance and accuracy, troubleshooting data discrepancies, and collaborating with data engineers to resolve underlying issues. A key part of your role will involve automating routine reporting tasks, developing robust data validation checks, and maintaining comprehensive documentation for our data processes and operational procedures. You will be responsible for identifying opportunities to enhance existing operational workflows, implementing best practices for data governance, and ensuring compliance with internal policies and external regulations, particularly within the highly regulated financial services industry. This role is perfect for someone who is not only proficient in data tools and methodologies but also possesses a proactive approach to problem-solving, a keen eye for improving efficiency, and a commitment to upholding the highest standards of data integrity.
You will contribute to the ongoing development and improvement of our analytics platforms, ensuring that they are reliable, scalable, and responsive to the evolving needs of the business. This includes managing user access, supporting system upgrades, and providing training and support to end-users on various analytical tools and reports. Your ability to communicate complex data concepts clearly to non-technical stakeholders will be crucial in fostering a data-driven culture across the organization. You will also assist in managing project timelines and deliverables related to analytical initiatives, ensuring that operational aspects are well-planned and executed.
At TD, we believe in fostering a collaborative and innovative environment where every team member is empowered to make an impact. You will be given opportunities to contribute to significant projects, learn new technologies, and grow your career within a leading global financial institution that is committed to diversity, inclusion, and community engagement. If you are ready to apply your analytical skills in a fast-paced, high-impact setting and contribute to a culture that values customer focus, integrity, and continuous improvement, we encourage you to apply and help shape the future of banking analytics at TD.
Key Responsibilities
- Monitor and maintain the operational integrity and performance of analytical systems and dashboards.
- Identify, troubleshoot, and resolve data discrepancies and operational issues in collaboration with data engineers and IT teams.
- Develop and implement automation solutions for routine data reporting and validation tasks.
- Create and maintain comprehensive documentation for data processes, operational procedures, and analytical tools.
- Support the implementation of data governance policies, ensuring data quality, accuracy, and compliance with regulations.
- Collaborate with business stakeholders to understand analytical needs and translate them into operational requirements.
- Provide training and support to end-users on analytical tools and reports to foster data literacy within the organization.
Required Skills
- Proficiency in SQL for data extraction and manipulation.
- Strong analytical and problem-solving skills with attention to detail.
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Excellent communication and interpersonal skills, able to articulate technical concepts to non-technical audiences.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in Microsoft Excel for data analysis and reporting.
- Understanding of data governance principles and best practices.
Preferred Qualifications
- Bachelor’s degree in Business, Finance, Computer Science, Information Systems, or a related quantitative field.
- Experience in the financial services industry or a highly regulated environment.
- Familiarity with scripting languages (e.g., Python, R) for data analysis and automation.
- Knowledge of cloud platforms (e.g., AWS, Azure, GCP) and their data services.
- Experience with project coordination or agile methodologies.
Perks & Benefits
- Comprehensive health, dental, and vision benefits.
- Competitive retirement savings plan with company matching.
- Generous paid time off and holidays.
- Opportunities for professional development and continuous learning.
- Employee assistance program and wellness initiatives.
- Employee banking benefits and discounts.
- Supportive and inclusive work culture.
How to Apply
Interested candidates are encouraged to apply directly through our careers portal by clicking the link below. Please ensure your resume highlights your relevant experience and skills for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.