About Company
Ready to step up your retail career in a place where your impact is tangible? Career.zycto offers a dynamic and engaging environment perfect for an Assistant Store Manager. We pride ourselves on fostering a culture of continuous improvement, exceptional customer service, and strong team development. Join us, and you’ll find ample opportunities to hone your leadership skills, drive sales initiatives, and contribute directly to our success while growing professionally within a supportive and forward-thinking organization. We are committed to nurturing talent and celebrating achievements.
Job Description
Are you a highly motivated and experienced retail professional looking to take the next step in your career? Career.zycto is searching for a dynamic Assistant Store Manager to support the overall operations and success of our vibrant retail outlet located in Jakande Estate, Lekki. This is an exciting opportunity for someone passionate about retail, customer service, and team leadership.
As an Assistant Store Manager, you will work closely with the Store Manager to oversee daily operations, drive sales performance, ensure excellent customer experiences, and lead a dedicated team. You will be instrumental in maintaining visual merchandising standards, managing inventory, and fostering a positive and productive work environment. We are looking for an individual who can inspire staff, problem-solve effectively, and consistently uphold our brand’s values.
Your day-to-day will involve a blend of strategic planning and hands-on execution. You’ll be a key player in achieving sales targets, implementing promotions, and handling administrative tasks. This role is perfect for a proactive leader who thrives in a fast-paced environment and is eager to contribute significantly to the growth and profitability of the store while developing their management skills further.
Key Responsibilities
- Assist the Store Manager in supervising and motivating the retail team to achieve sales targets and operational goals.
- Ensure exceptional customer service is provided at all times, handling customer inquiries and resolving complaints effectively.
- Oversee merchandise display, inventory management, and stock replenishment to maintain attractive and well-stocked shelves.
- Support staff training and development, including onboarding new employees and conducting performance reviews.
- Implement and enforce company policies and procedures, including health and safety regulations.
- Manage daily cash handling, till reconciliation, and end-of-day reports.
- Act as a keyholder, responsible for opening and closing the store securely as required.
Required Skills
- Minimum of 2 years of retail experience, with at least 1 year in a supervisory or leadership role.
- Proven ability to drive sales and achieve targets in a retail environment.
- Strong leadership and team-building capabilities.
- Excellent communication and interpersonal skills.
- Proficiency in retail point-of-sale (POS) systems and basic computer applications.
- Demonstrated problem-solving abilities and a proactive approach to challenges.
Preferred Qualifications
- OND/HND/B.Sc. in Business Administration, Marketing, or a related field.
- Experience with visual merchandising and inventory control software.
- Familiarity with local market trends in Lekki and surrounding areas.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and career advancement within the company.
- Comprehensive training and development programs.
- Employee discounts on company products.
- Supportive and collaborative work environment.
How to Apply
Apply directly through our careers portal by clicking the link below. Ensure your resume and cover letter highlight your relevant experience in retail management and your passion for customer service. We look forward to reviewing your application!
