About Company
Are you ready to launch your career in the dynamic world of finance? Career.zycto offers a unique entry point for aspiring professionals seeking to make an impact right from day one. We believe in nurturing talent, providing comprehensive training, and fostering a collaborative atmosphere where every team member contributes to our collective success. For an entry-level bank branch operations assistant, this means a foundational experience within a supportive structure, setting you up for long-term growth and a fulfilling journey in banking. Join us and discover a place where your potential is recognized and your development is prioritized.
Advertisement
Job Description
Kickstart your career in the bustling world of banking with Career.zycto as an Entry-Level Bank Branch Operations Assistant in Grovedale, Geelong. This is a fantastic opportunity for an enthusiastic and detail-oriented individual looking to establish a strong foundation in financial services. As a crucial member of our branch team, you will play a pivotal role in ensuring the smooth and efficient daily operations of the branch, contributing directly to our commitment to exceptional customer service and operational excellence.
We are searching for someone with a proactive attitude, a keen eye for detail, and a genuine desire to learn and grow within the banking sector. You will be responsible for supporting a wide range of administrative and operational tasks, from processing transactions accurately to assisting customers with their enquiries, all while upholding the highest standards of compliance and security. This role offers invaluable hands-on experience, comprehensive training, and a clear pathway for professional development within our organisation. If you’re eager to learn the intricacies of branch operations and become an integral part of a supportive community, we encourage you to apply. This position is ideal for those who thrive in a fast-paced environment and are dedicated to providing outstanding support to both customers and colleagues.
Key Responsibilities
- Accurately process a variety of financial transactions, including deposits, withdrawals, transfers, and bill payments, ensuring compliance with internal policies and regulatory requirements.
- Assist customers with general account inquiries, providing information on bank products and services, and directing complex issues to appropriate personnel.
- Maintain meticulous records of all transactions and operational activities, ensuring data integrity and confidentiality.
- Support daily branch opening and closing procedures, including balancing cash drawers and securing the branch premises.
- Handle cash and negotiable instruments with precision, adhering to strict security protocols and balancing procedures.
- Contribute to maintaining a tidy, organised, and professional branch environment.
- Collaborate effectively with team members to achieve branch goals and enhance overall operational efficiency.
- Identify and escalate potential risks or fraudulent activities to management in a timely manner.
- Adhere strictly to all banking regulations, compliance guidelines, and internal policies and procedures.
Required Skills
- Exceptional attention to detail and accuracy in handling financial transactions and data.
- Strong verbal and written communication skills, with a professional and friendly demeanor.
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and a willingness to learn new banking software.
- Demonstrated ability to work effectively in a team-oriented environment.
- Problem-solving skills and the ability to adapt to changing priorities.
- A high level of integrity and discretion when handling sensitive customer information.
- Numerical aptitude and comfort working with figures.
Preferred Qualifications
- Previous experience in a customer service role, preferably in a fast-paced environment.
- A keen interest in the financial services industry and a desire for continuous learning.
- Completion of a high school certificate or equivalent; further education in business or finance is a plus.
Perks & Benefits
- Competitive entry-level salary with opportunities for performance-based increases.
- Comprehensive training and professional development programs to foster career growth.
- Clear pathways for advancement within the banking sector.
- Access to an Employee Assistance Program (EAP) for personal and professional support.
- A supportive and collaborative team culture in a dynamic work environment.
- Health and wellness initiatives to promote employee well-being.
- Generous paid leave entitlements.
How to Apply
To seize this exciting entry-level opportunity and begin your career with Career.zycto, please click on the application link below. We encourage you to submit your resume and a cover letter outlining your interest in the banking sector and how your skills align with this role.
Advertisement
