About Company
CBZ Bank Limited is a leading financial institution in Zimbabwe, renowned for its comprehensive suite of banking and financial services. As a subsidiary of CBZ Holdings, we are committed to driving economic growth and empowering communities through innovative solutions and exceptional client service. With a robust network of branches across the country, including a vital presence in Mutoko, we uphold principles of integrity, professionalism, and customer-centricity. Joining CBZ means becoming part of a dynamic team dedicated to shaping the future of finance and making a tangible difference in the lives of our customers and the nation. Our Mutoko branch plays a crucial role in serving the local agricultural and business communities, offering accessible and reliable banking solutions that cater to their unique needs. We believe in fostering a supportive work environment where employees can grow, develop, and contribute their best, helping us maintain our position as ‘The Bank for the Nation’.
Job Description
As a Bank Records Officer at our Mutoko branch, you will be instrumental in ensuring the meticulous management and integrity of all bank records. This vital role involves overseeing the systematic organization, storage, retrieval, and preservation of sensitive financial documents and information, both physical and digital. You will be responsible for maintaining strict compliance with internal policies, national regulatory requirements, and data protection laws, safeguarding the bank’s assets and client confidentiality. The ideal candidate will possess a keen eye for detail, exceptional organizational skills, and a strong understanding of banking operations and record-keeping best practices. You will collaborate closely with various departments to facilitate efficient information flow, support audit processes, and contribute to the overall operational efficiency of the branch. This is an exciting opportunity for a dedicated professional to join a reputable institution and play a key role in upholding our commitment to accuracy, security, and service excellence in Mutoko. You will be a guardian of information, ensuring that every record is accurately maintained and readily accessible when required, contributing directly to the bank’s operational resilience and customer trust.
Key Responsibilities
- Systematically organize, classify, and store all physical and digital bank records, ensuring easy retrieval and adherence to established protocols.
- Maintain the integrity, confidentiality, and security of all financial documents, client information, and operational records.
- Process and manage incoming and outgoing records, ensuring accurate logging and tracking.
- Implement and monitor record retention schedules in compliance with regulatory guidelines and internal policies.
- Conduct regular audits and reconciliations of records to identify and resolve discrepancies, ensuring data accuracy.
- Assist in the preparation of documents for internal and external audits, regulatory inspections, and compliance checks.
- Collaborate with various departments to facilitate efficient information sharing and record-keeping practices.
- Manage the archiving and eventual destruction of records in accordance with legal and institutional requirements.
- Stay updated with relevant laws, regulations, and industry best practices related to record management and data protection.
- Provide support for record requests from staff, clients, and regulatory bodies, ensuring timely and accurate delivery.
Required Skills
- Proven experience in records management or data administration, preferably within a banking or financial services environment.
- Exceptional organizational skills and meticulous attention to detail.
- Proficiency in using record management systems and standard office software (e.g., Microsoft Office Suite).
- Strong understanding of data confidentiality and security principles.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- High level of integrity and discretion.
Preferred Qualifications
- A Diploma or Degree in Records Management, Information Science, Business Administration, or a related field.
- Knowledge of Zimbabwean banking regulations and compliance standards.
- Familiarity with digital archiving solutions and document management systems.
- Experience with audit preparation and regulatory reporting.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career advancement within a leading financial institution.
- A supportive and collaborative work environment.
- Contribution to a well-respected brand in the Zimbabwean financial sector.
- Pension scheme and life assurance.
- Staff banking benefits (e.g., preferential loan rates).
How to Apply
Interested and qualified candidates are invited to submit their applications by clicking on the link below. Please ensure your CV and cover letter highlight your relevant experience and qualifications for this crucial role within our Mutoko branch.