About Company
Are you seeking a career where your meticulous nature and passion for service can truly shine? Career.zycto partners with leading financial institutions across South Africa, dedicated to connecting exceptional talent with roles that foster growth and reward dedication. We understand the critical role a Bank Teller plays in client satisfaction and operational excellence. Joining a firm through us means becoming part of a team that values precision, customer-centricity, and professional development. We champion environments where your contribution directly impacts daily operations and client trust, offering unparalleled opportunities to advance within the banking sector in Upington.
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Job Description
We are seeking a highly motivated and detail-oriented Bank Teller with excellent customer service skills to join a dynamic team in Upington, Northern Cape. As the primary point of contact for clients, you will play a pivotal role in delivering exceptional service and ensuring smooth, accurate financial transactions. This position is ideal for an individual who thrives in a fast-paced environment, possesses strong numerical aptitude, and is committed to building lasting customer relationships. You will be responsible for processing a variety of banking transactions, handling cash and cheques with utmost accuracy, and assisting customers with their enquiries. Beyond transactional duties, you will act as a brand ambassador, identifying opportunities to educate clients on various banking products and services that align with their financial goals. Your ability to communicate clearly, resolve issues efficiently, and maintain a professional demeanor will be crucial to success in this role. Join a workplace that values integrity, teamwork, and continuous learning, contributing directly to the financial well-being of the community.
This role offers a fantastic opportunity to grow within the banking sector, sharpening your financial skills while making a tangible difference in customers’ lives. You will be supported by a welcoming team and provided with the training necessary to excel. If you are passionate about service, possess strong interpersonal skills, and are eager to contribute to a reputable financial institution, we encourage you to apply.
Key Responsibilities
- Process customer transactions accurately and efficiently, including deposits, withdrawals, transfers, and bill payments.
- Verify customer identities and transaction details to prevent fraud and ensure compliance with regulatory requirements.
- Assist customers with account inquiries, resolve issues, and provide information on banking products and services.
- Maintain a balanced cash drawer and reconcile it at the end of each shift, ensuring all discrepancies are identified and resolved.
- Promote and cross-sell bank products and services, such as loans, credit cards, and investment accounts, based on customer needs.
- Adhere strictly to all bank policies, procedures, and security protocols.
- Cultivate strong, positive relationships with customers, providing a friendly and welcoming banking experience.
Required Skills
- Proven experience in cash handling and balancing.
- Exceptional customer service and interpersonal communication skills.
- High level of accuracy and attention to detail in all tasks.
- Proficiency in basic computer applications and banking software.
- Strong problem-solving abilities and ability to work under pressure.
- Ability to work effectively both independently and as part of a team.
- Demonstrated integrity and commitment to confidentiality.
Preferred Qualifications
- A diploma or degree in Banking, Finance, Business Administration, or a related field.
- Familiarity with various banking products and services.
- Fluency in Afrikaans, advantageous for serving the local community.
Perks & Benefits
- Competitive monthly salary with potential for performance bonuses.
- Comprehensive health and wellness benefits.
- Retirement planning and provident fund contributions.
- Opportunities for professional development and career advancement within the financial sector.
- Structured training programs to enhance your skills and knowledge.
- A supportive and collaborative work environment.
- Paid annual leave and public holidays.
How to Apply
To seize this exciting opportunity, please click on the application link below. Ensure your CV is up-to-date and highlights your relevant experience and skills. We look forward to reviewing your application and potentially welcoming you to a rewarding career path.
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